We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,564 reviews.
No comment left by this customer.
16/07/12
very good ,,faster than royal mail ,,and all the others i have tryed
16/07/12
No comment left by this customer.
16/07/12
Was described as next day delivery but arrived monday not Satyrday. Was a little embarassing for me. Otherwise GOOD!
16/07/12
Our Response: "Next Day" is next working day as fully explained. Saturday delivery is available at an extra cost should you wish to pay for it.
No comment left by this customer.
16/07/12
A fantastic service. very pleased
16/07/12
No comment left by this customer.
16/07/12
No comment left by this customer.
16/07/12
Hi great service but why has the price gone up so much?? it is becoming expensive to send parcels this way.
16/07/12
We still offer the best prices for City Link despite their price increases implemented to all in March. Watch out for our new DX bag service if you want to save money!!
Parcel failed to be delivered as per advertised time scale, missed recipriant and now being returned with no estimate so unable to resend
16/07/12
No comment left by this customer.
16/07/12
No comment left by this customer.
16/07/12
An efficient service at an excellent price. Highly recommended. Will definitey use again.
16/07/12
Excellent speedy service
16/07/12
No comment left by this customer.
16/07/12
Both parcel collected and delivered on time
16/07/12
No comment left by this customer.
16/07/12
No comment left by this customer.
16/07/12
No comment left by this customer.
16/07/12
Great service. If you could pick up in the am that would be perfect.
16/07/12
No comment left by this customer.
16/07/12
I like your price and you keep your promise, what more do I need.
16/07/12
No comment left by this customer.
16/07/12
Quick delivery website easy to use would reccommend
16/07/12
would have appreciated pickup specified for morning afternoon or evening to save waiting.
16/07/12
No comment left by this customer.
16/07/12
be more specific with collections
16/07/12
Excellent Service!
16/07/12
No comment left by this customer.
16/07/12
the sink was smashed very poor service from nightfreight
16/07/12
Our Response: We advise customers that such items are sent at the owners risk as they are easily damaged in transit / passed through a courier network.
excellent service will defo use again.
16/07/12
excellent, as usual. thank you
16/07/12
Hello The only problem was showing printer not required for this transaction when that wasn't the case which caused a great problem.
16/07/12
order process good, nice and simple - let down by driver who failed to collect at agreed time (after 2pm), so collection was a day late.
16/07/12
brilliant service a 1
16/07/12
Everything exactly as expected.
16/07/12
No comment left by this customer.
16/07/12
No comment left by this customer.
16/07/12
no improvement required spot on as is thanks
16/07/12
No comment left by this customer.
16/07/12
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