We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,261 reviews.
I still haven't received my parcel :-( HELP
12/07/12
Our Response: I am sorry to read that. Please contact our online support team who will look into this for you.
very good quote and speedy international service via parcelforce
12/07/12
We are glad you like our new International service :-)
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
Excellent service, from Devon to Scotland promptly & safely. Thanks.
12/07/12
Was supposed to get a refund?
12/07/12
Our Response: And you will within 7 days of submitting your claim.
collected on time, delivered on time . :)
12/07/12
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
My parcel was collected at the scheduled date and time and delivered successfully too. Excellent service!
12/07/12
Brilliant!!
Would use again. Thanx.
12/07/12
ther
12/07/12
Local Delivery Partner didn't call the Recipient delayed delivery by a day
12/07/12
Our Response: Tracking shows item was refused first time which delayed the delivery by a day?
STILL not delivered this morning & 2 failed collections. I phoned and arranged it myself. Wanted to cancel but don't know
12/07/12
Our Response: The goods are out for delivery today so there is still time.
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
I placed the order, I checked online that it had been collected, then it was delivered. Quickly and without any fuss, perfect will use again
12/07/12
Fantastic news!!
No comment left by this customer.
12/07/12
thanks good service
12/07/12
Very easy to follow website, clear instructions, everything went as planned. Very polite courier.
12/07/12
Thank you.
excellent service
12/07/12
Prompt collection, helpful driver, delivery on day4
12/07/12
ITEM DELIVERED SAFELY AND ON TIME.
12/07/12
No comment left by this customer.
12/07/12
Picked when said , nice to have a time, delivered all OK
12/07/12
Perfect service as always
12/07/12
Very good from start to finish, one little improvement is to send a quick email to confirm the day and pick up time window.
12/07/12
No comment left by this customer.
12/07/12
Amazing as usual - I've tried the others but would never book anywhere else. Thanks Parcel Monkey!
12/07/12
Thank you very much.
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
Great price. Excellent service.
12/07/12
still the best!
12/07/12
as always a first class service
12/07/12
Very professional and quick. Very Cheap. Have recommended you already!
12/07/12
Thank you and it's great to see you have been recommending us.
Not impressed with my last collection/delivery parcel wet open & damaged.
12/07/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Between yourselves and Courier this was the worst service that I have ever received in about 30 years of sending parcels
12/07/12
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