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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,897 reviews.
Excellent Service
24/05/12
excellant service will use you again
24/05/12
great service as usual :) thanks
24/05/12
No comment left by this customer.
24/05/12
Would be good to know what time the parcel is being collected but otherwise good service
24/05/12
No comment left by this customer.
24/05/12
No comment left by this customer.
24/05/12
No comment left by this customer.
24/05/12
Excellent service, i wont be using the post office for any medium to large parcels ever again, Keep up the good work parcel monkeys
24/05/12
You sent a one man van to uplift a 49Kg package. My wife had to help him, he dragged the package out of the house and scratched our hallway
24/05/12
Our Response: We do mention that customers may be required to help when using this courier service as it's not a two man operation.
No comment left by this customer.
24/05/12
i had to take the parcels to maidstone myself because the driver couldent find the address and did not call me for help, very disapointed
24/05/12
No comment left by this customer.
24/05/12
No comment left by this customer.
24/05/12
couldn't fault you thank you
24/05/12
PICK UP VERY GOOD. DRIVER VERY HELPFUL
24/05/12
very good service will be using it again thanks
24/05/12
No comment left by this customer.
24/05/12
good service as usual thanks
24/05/12
Great price. Easy to book and reliable
24/05/12
excellent service good price many thanks
24/05/12
No comment left by this customer.
24/05/12
Excellent again! Pity prices are going up!
24/05/12
The recent increase is due to City Link raising their prices for the first time in 3 years and is not something we have control over.
good delivery as usual however i was disapointed it cost me 10 pounds more than the quote price when i came to book the service wasnt availa
24/05/12
No comment left by this customer.
24/05/12
The best service and very good price I promise use again
24/05/12
Thank you.
No comment left by this customer.
24/05/12
a wonderful service......................
24/05/12
Parcel arrived damaged. Outer packaging were dismantled during transition.
24/05/12
No comment left by this customer.
24/05/12
i did go use another company as it was a bit cheaper....came straight back to you as there service was terrible... :)
24/05/12
That's great for us to read. We think we offer good value for money where, as you say, you can pay less but not get value for money.
Cant think of improvement, all excellent.
24/05/12
No comment left by this customer.
24/05/12
No problems what so ever picked up on time , Delivered ,can`t ask for more, & cheeper than RM. Thankyou & will use again.
24/05/12
Very good indeed; came on a recomendation. Sharp sevice and terrific price - that will bring me back should occasion arise. Thank you
24/05/12
Thanks very much.
No comment left by this customer.
24/05/12
No comment left by this customer.
24/05/12
No comment left by this customer.
24/05/12
TAKE PAY-PAL, MUCH EASIER AND CONVIENIENT!!!
24/05/12
Our Response: And very expensive too!!
YES QUICK DELIVERY, BUT BRONZE STATUE WAS DAMAGED (FOOT BROKEN) THIS MAY HAVE BEEN CAUSED BUY BAD HANDLING, OR BAD SELLER PACKAGING,
24/05/12
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