We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,564 reviews.
No comment left by this customer.
19/07/12
No comment left by this customer.
19/07/12
I would like to put you as very good but as you don’t take pay pal the payment options are limited. Anyway other than that perfect.
19/07/12
No comment left by this customer.
19/07/12
the company should make the customer more aware that the service is subject to vat at the beginning of the transaction
19/07/12
No comment left by this customer.
19/07/12
No comment left by this customer.
19/07/12
No comment left by this customer.
19/07/12
Collectiong driver was nice and early and really polite too, service second to none and will be using again soon when needed :)
19/07/12
Thank you. We always advise our customers to get to know their local driver as they will often work around your needs.
No comment left by this customer.
19/07/12
brilliant service
19/07/12
Everything great - would be helpful if paypal was a payment option.
19/07/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No comment left by this customer.
19/07/12
No comment left by this customer.
19/07/12
Helpful delivery driver and parcel collected and delivered on time
19/07/12
first class as usual
18/07/12
No comment left by this customer.
18/07/12
The best and cheapest online courier I have found, so far,
18/07/12
We try our very best to be so thank you for noticing.
No comment left by this customer.
18/07/12
good service and on time
18/07/12
you didn't pickup the parcel,, i am going to rebook it
18/07/12
Our Response: On behalf of the courier concerned please accept our apologies for the missed collection.
No comment left by this customer.
18/07/12
Excellent service, picked up on time, deliverd next day, thanks.
18/07/12
Very pleased with the service as it's quick and easy to book a collection and at a good price.
18/07/12
the only problem we encountered was, we could not track the package.
18/07/12
Full detailed tracking and further improvements with this carrier are coming later this year which we think will make the service even better for our customers.
No comment left by this customer.
18/07/12
No comment left by this customer.
18/07/12
Easy website to use, fantastic service!!
18/07/12
Once I mastered website, service and price were superb. Will use again
18/07/12
Fantastic news!!
cheap as chips for a 40kg package collected and delivered safely albeit arriving just one day late, thumbs up from me
18/07/12
agood service thank you
18/07/12
Quick reliable service
18/07/12
No comment left by this customer.
18/07/12
No comment left by this customer.
18/07/12
No comment left by this customer.
18/07/12
thinking of some way to have large box availability as they are really hard to get hold of!
18/07/12
No comment left by this customer.
18/07/12
Did not state the times of collection, only stated any time during the day.
18/07/12
Total rubbish. Failed collection TWICE, no response from PM after 4 emails so angry would never use again going back to another courier
18/07/12
No comment left by this customer.
18/07/12
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