-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,899 reviews.
Excellent service will use your services in future,
26/05/12
As always very efficient and user friendly
26/05/12
The usual first-class service, you have never failed to collect on time and your staff are so courteous! Well done
26/05/12
On time,excellent
26/05/12
No comment left by this customer.
26/05/12
No comment left by this customer.
26/05/12
No comment left by this customer.
26/05/12
no space here - contact me on 07516 022122. Was broken by carrier but was b'day present so hidden for 24hrs. By then too late to report!!!
26/05/12
The collection was yet again two days late, this is not good enough!
26/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the late collection.
your service was first class . excellent delivery times & very competitive price . will definitely use you again & recommend you to others.*
26/05/12
No comment left by this customer.
26/05/12
No comment left by this customer.
26/05/12
No comment left by this customer.
26/05/12
Very easy booking and price comparison. No hassle collection and tracking.
26/05/12
No comment left by this customer.
26/05/12
Only issue was unable to select a pick up period this meant had to wait in all day otherwise very satisfied
26/05/12
Waited all day for collection no one came after 2 phone calls and an email parcel was finally collected after 5 pm next day. No oh
26/05/12
wOULD HAVE BEEN A LOT BETTER IF COULD HAVE HAD AN APPROXIMATE TIME FOR DELIVERY
26/05/12
Excellent!! You delivered the service that you advertised. Not always the case with your competitors!
26/05/12
No comment left by this customer.
26/05/12
No comment left by this customer.
25/05/12
thanks for good service
25/05/12
Very straightforward and easy transaction. Very good service with pick up and delivery on time and competitive price. Thank you very much.
25/05/12
No comment left by this customer.
25/05/12
AGAIN AN OUTSTANDING SERVICE. THANKYOU PARCEL MONKEY
25/05/12
Thank you very much.
No comment left by this customer.
25/05/12
I found your service very smooth thanks
25/05/12
Collected on time and delivered OK - just what I wanted.
25/05/12
No comment left by this customer.
25/05/12
Great service thankyou
25/05/12
No comment left by this customer.
25/05/12
i am so pleased by your service. wonderful job. thank you
25/05/12
Use parcel monkey all the time, would recommend to anyone.
25/05/12
Fantastic and it's great news that you will be recommending us.
great service
25/05/12
On the day I arranged my parcel to be collected no one came in to collect it. Very dissappointing
25/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
Setting up ourselves as a customer was a bit long-winded, but otherwise a very good service and happy with the price.
25/05/12
excellent service thank you
25/05/12
very happy with service will be using again and passing your information on. many thanks
25/05/12
Fantastic and it's great news that you will be recommending us.
Good Job well done
25/05/12
Good Price, collected and delivered on time.
25/05/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more