We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,261 reviews.
No comment left by this customer.
16/07/12
quick delivery and simple to use. thanks
16/07/12
Simple to order, cheap, fast delivery. Brilliant service.
16/07/12
the parcel was delivered after business locking time in the nigh
16/07/12
Our Response: The order you mention was delivered and signed for at 14:50!!
Courier didn't arrive to collect parcel, no apology or explanation. I had one very unhappy customer!
16/07/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
No comment left by this customer.
16/07/12
No comment left by this customer.
16/07/12
No comment left by this customer.
16/07/12
No comment left by this customer.
16/07/12
No comment left by this customer.
16/07/12
Perfect Service
16/07/12
all good thanks
16/07/12
whoever the driver is just lately well look after him because of his old school manners and bright personality
16/07/12
They are not our drivers but it pleases us when we read our customers are happy with them.
No comment left by this customer.
16/07/12
Excellent service, maybe have a deferent service which makes you different - tracking parcels via texts every 2-5 hours with updates
15/07/12
have you considered a paypal payment option to make the parcel monkey experiance perfect! please consider it!
15/07/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
so far blokes..."PERFECT" ! i have used others, and received busted goods.! all good to date ! WILL USE AGAIN.! very happy with service !
15/07/12
Thanks very much.
No comment left by this customer.
15/07/12
Very good service,straight forward.
15/07/12
overall the service was impecable and i would definately use this service again.
15/07/12
Fantastic news!!
Excellent as always!
15/07/12
a+++++ service as usaul
15/07/12
No comment left by this customer.
15/07/12
turned up when expected, very good value
15/07/12
I have recommended you to about 20+ people after recieving fabulous service and excellent value for money. Love love love!!
15/07/12
Thank you and it's great to see you have been recommending us to so many. ;-)
im always having breakages,even when wrapped well,can only think that the parcels are being thrown into a bay or something
15/07/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
15/07/12
First Class Service
15/07/12
No comment left by this customer.
15/07/12
No comment left by this customer.
15/07/12
No comment left by this customer.
15/07/12
No comment left by this customer.
15/07/12
Brilliant service, will def use again! Thanks
15/07/12
No problem and thank you very much for your bookings.
excellent, thank you
15/07/12
No comment left by this customer.
15/07/12
No comment left by this customer.
15/07/12
The parcel was collected on time and delivered on time. Apparently it was a little battered so good packing is important.
15/07/12
Thank you, and thanks for being review number 60,000!!
good service as long as you steer clear of city link, parcel force far more reliable citylink failed to turn up after i waited in all day
15/07/12
I was impressed by efficiency of your service, better than royal mail. I didn't quite understand why I got the label instead of the pick up
15/07/12
No comment left by this customer.
15/07/12
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