We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,564 reviews.
super service - Thank you !!
20/07/12
Slight ****-up on the custom#s declaration front but all was fixed with great help from Parcel Monkey staff. Thank you.
20/07/12
Nothing to add, excellent service
20/07/12
1st class in all respects
20/07/12
No comment left by this customer.
20/07/12
First time user. Look forward to using again.
20/07/12
Would be helpful if the address label could be hand written and not printed, that was my only negative. Over all very good
20/07/12
Process was easy, fast and simple. Citylink were efficient and the parcel was delivered on time
20/07/12
After failing to collect on day one, I rebooked. Again, no pick-up. Without consulting me, it was assumed the next day would suit me.
20/07/12
Brilliant, timing on both pick-up and delivery was spot on.
20/07/12
When you will have Paypal, you will be PERFECT.
20/07/12
Turned up within the time period and collected parcel as per contract - excellent
20/07/12
Great value and great service. Thanks
20/07/12
No comment left by this customer.
20/07/12
parcel collected >24 hours late
20/07/12
super delivery quick service
20/07/12
No comment left by this customer.
20/07/12
I have found your drivers to be excellant, pick up was on time and delivery on time, I will always come to you first for a quote
20/07/12
Courier did not pick the parcel up then u relisted it 2b up 4 pick up and they did'nt pick it up again so not good ..Neta
20/07/12
No comment left by this customer.
20/07/12
Courier turned up a day late.
20/07/12
Very fast service. A****************************************+ thank you.x
20/07/12
A* couriers will definately use them again. Very efficient and reliable! =)
20/07/12
excellent service ! very professional ! was highly impressed
20/07/12
No comment left by this customer.
20/07/12
No comment left by this customer.
20/07/12
efficient service - could have done with a smaller time window though, 8am - 6pm is too long to have to wait around for pickup
20/07/12
Just did the job as requested, so thank you!
20/07/12
brill service, best price, quick and easy to order, many thanks, again this is the 5th time we have used you
20/07/12
Very good price for box which was collected and delivered as described, many thanks for this, good price and good service!
20/07/12
Courier came at the time arranged and delivery was as expected. Thank you and would use you again
20/07/12
No comment left by this customer.
20/07/12
no problems
20/07/12
Very pleased with the service and at a good price
20/07/12
Smooth and pain-free! ( There's a joke in there somewhere!! )
20/07/12
No comment left by this customer.
20/07/12
Service exactly as stated, will use again. Thankyou
20/07/12
All good except lack of detailed time slot - it must be possible to indicate within a few hours.
20/07/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
I sent the parcel to be delivered next day, it was actually delivered the day after it should have been, a whole day waiting in .
20/07/12
Well done! If you ever need a help...give us a shout!!
20/07/12
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