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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,839 reviews.
good service!!!!!!!!!
30/05/12
All went very smoothly. Thank you
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
Great service will use again!!!!
30/05/12
good service, many thanks
30/05/12
very good and cheapest by far.... keep up the good work guys!!!
29/05/12
We intend to. Watch out for a new deal coming soon too!!
Parcel wasn't collected on specified day. No notice or apology given. Only thru chasing up did i find it re scheduled. Not what i paid for!
29/05/12
Spot on as usual
29/05/12
very Good
29/05/12
service good and reliable as ever thanks
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
Fantastic service yet again fragile awkward item to wrap but arrived next day in perfect condition xx
29/05/12
Fantastic news xx
Cannot fault the service so far.
29/05/12
No comment left by this customer.
29/05/12
Three parcels next day one thee days
29/05/12
Now that I have got into the swing of putting the shipment through , I am very satisfied with the way you handle these. Thank you.
29/05/12
Thank you very much.
great thanks
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
Thank you for an easy, pleasant transaction. Excellent service. A++++++.
29/05/12
Our only complaint was with City Link who failed to collect the parcel as the driver called at the wrong house, so we had to drop it off.
29/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the drivers error.
No comment left by this customer.
29/05/12
Booked for collection on a Monday - found out the previous Wednesday evening that it was to be collected following day. Caused stress
29/05/12
Our Response: Full collection details are given at the time of booking.
Always had good service before.Told Recipient next day delivery; VERY disappointed that did not arrive until 3 days later.
29/05/12
Our Response: Your item was booked on May 22nd, collected on the 23rd and delivered on the 24th!!
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
item did not arrive next day as I paid for, but not a problem.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
good service
29/05/12
Good collection service and quick delivery to destination thank you.
29/05/12
Great service - thank you!
29/05/12
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