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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
could not fault the service provided 20kg parcel door to door in a day,excellent. thank you
30/05/12
great to deal with great price value for money, pick up and delivery excellent.
30/05/12
Everything was great although driver turned up 45mins earlier (not complaining-its better than being late!)
30/05/12
lower price for smaller items
30/05/12
Watch this space as we have something exciting coming very soon!!
Excellent booking and collection process. Tracking easy to follow. Also tried four attempts to deliver which is first class. A+++++
30/05/12
No comment left by this customer.
30/05/12
bad handling
30/05/12
No comment left by this customer.
30/05/12
All on time thank you
30/05/12
fantastic service, very smooth transaction, and useful updates so i knew where the parcel was at all times
30/05/12
Brilliant!!
Collected on time and costing better than most
30/05/12
Excellent service but I suspect you could be a little more competitive in terms of price
30/05/12
We still provide the lowest City Link prices despite their recent increase.
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
V.Good item arrived safely and intact. easy transaction no complaints
30/05/12
Parcel was collected on time, tracker states that it was on van for delivery next day, but was not delivered. In fact arrived 3 days late.
30/05/12
Our Response: On behalf of the courier concerned please accept our apologies.
Excellent all round, I will continue to use this service, thank you
30/05/12
Great service, Thanks
30/05/12
Service fine - however despatch labels sent to me rather than address to be collected from !?
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
GOOD VALUE PROMPT COLLECTION AND DELIVERY COULD ONLY HAVE BEEN BETTERED B OFFERING COLLECTION WINDOW OR ACCESS TO SYSTEM TO GET TIME
30/05/12
great sevice
30/05/12
No comment left by this customer.
30/05/12
You're awesome, will definitely being using you guys again, have book marked your page, not any criticism at all 5 stars
30/05/12
That's music to our ears!!
Excellent service, recommended to us as a friendly, easy to use and cost effective service, will definately come back as required thanks
30/05/12
Thank's very much and it's great news you will be back as required.
Fantastic service!
30/05/12
no complaints at all and difficult to see how you can improve your excellent service. I will use you many times i am sure.
30/05/12
Brilliant!!
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
The collection was on the day stated, I am very pleased with the service received, also the cost was fantastic
30/05/12
No comment left by this customer.
30/05/12
Specific times of pick up woulld be appreciated
30/05/12
Excellent Service Cannot Fault, Thanks
30/05/12
No comment left by this customer.
30/05/12
PERFECT
30/05/12
No comment left by this customer.
30/05/12
happy with service.. would use again
30/05/12
No comment left by this customer.
30/05/12
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