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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,839 reviews.
No comment left by this customer.
28/05/12
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28/05/12
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28/05/12
all fine but it will be very helpful to know colection time not exact but around apart of that very happy with the service
28/05/12
Our Response: We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
28/05/12
No comment left by this customer.
28/05/12
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28/05/12
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28/05/12
This is the best ever parcel company,prices are cheap and service is great 5 **************************
28/05/12
Music to our ears!!
very good service very happy will deffinatly use again
28/05/12
GOOD AND GETTING SO MUCH BETTER NOW USING PARCELFORCES GREAT SERVICE THANK YOU
28/05/12
Thank's and we will pass on your praise to ParcelForce.
No comment left by this customer.
28/05/12
collected promptly and delivered on time......... ideal
28/05/12
I was very happy with the service i got from parcel monkey.
28/05/12
No comment left by this customer.
28/05/12
No comment left by this customer.
28/05/12
Could you possibly tell citylink to inform customers when they are not going to collect a parcel, van brokedown apparently!
28/05/12
Sorry and we agree with you. Rest assured we will pass on your comment to them.
No comment left by this customer.
28/05/12
The service of this site was great
28/05/12
No comment left by this customer.
28/05/12
Great as always
28/05/12
easy to book parcels
28/05/12
No comment left by this customer.
28/05/12
great.
28/05/12
No comment left by this customer.
28/05/12
package picked up on time and delivered on time. excellent service. will definitely use again! Oh and like the price!
28/05/12
Parcel is missing, was signed for but people not in, courriers not bothered and cut me off the phone.......
28/05/12
Our Response: The item was signed for at 09:39 by "Hunt" Please contact our support team who will provide proof of delivery for you.
No comment left by this customer.
28/05/12
Excellent service, thanks!!
28/05/12
No comment left by this customer.
28/05/12
No comment left by this customer.
28/05/12
Great service and price, as always.
28/05/12
sent a parcel with your service and citylink delivered perfectly
28/05/12
No comment left by this customer.
28/05/12
bedford to Spain in 2 days - very good.
28/05/12
Fantastic news!!
Service was spot on. Many thanks and keep up the excellent services.
28/05/12
Take a look at the tracking info then tell me what YOU think. Package is currently in Spain by mistake thanks to Parcel Force
28/05/12
Our Response: On behalf of the courier concerned please accept our apologies for their mistake and we will get this problem resolved for you.
No comment left by this customer.
28/05/12
your the best .. i can alway trust you to deliver my good .great team
28/05/12
Thank you very much.
great service only gripe would be nice to have a rough time for pick up even if it was [eg] morning or afternoon other than that fantastic
28/05/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
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