We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,754 reviews.
No comment left by this customer.
16/07/12
Fantastic! collected & delivered in 48 hrs as promised, excellent value for money
16/07/12
No comment left by this customer.
16/07/12
parcelforce is brilliant but not happy with city link so i will not use even if they are cheaper
16/07/12
The original collection date was missed, although the courier claimed to have called, this is not the case as I waited in all day.
16/07/12
Package was delayed in delivery. Apparently their own label was missing therefore no scan could be done, and parcel took 2 days to find.
16/07/12
On behalf of the courier concerned please accept our apologies.
easy to use service, pick up and delivery on time, no damage to goods...
16/07/12
Excellent Service will certainly be using again.
16/07/12
Fantastic news!!
No comment left by this customer.
16/07/12
Very efficient service, got price, booked it, collection following day and delivery day after that. Very smooth.
16/07/12
Quick Service, No problems
16/07/12
No comment left by this customer.
16/07/12
Had 'missed collection' twice even though we were home. Was also not 'carded', so waited home all day and had to rebook pickup.
16/07/12
Our Response: This is not acceptable to us and we will talk to the courier concerned. Please accept our apologies for this.
No comment left by this customer.
16/07/12
No time of collection at all until after transaction, tried to take money twice, not clear website. Did the job though.
16/07/12
Our Response: You can select your collection day when making your order.
No comment left by this customer.
16/07/12
all perfect thanks
16/07/12
Collected on time and delivered on time - hassle free, cheap and very satisfactory :-)
16/07/12
Always prompt, helpful and courteous collection person. Delivery perfect - on time, right place and in one piece !
16/07/12
Courier failed to pick the parcel when stated, day late. your web site is extremely slow. not very impressed. regards Ian
16/07/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection. Our website is not slow so we suggest you check your internet connection speed.
Very easy to use. Nice and efficient. Good service. Will keep on using you.
16/07/12
driver very adamant to do anything to help...customs docs had to be packed in a plastic bag and stuck to parcel..you should provide these
16/07/12
Our Response: Customs invoices are automatically generated during the booking process ready for you to print and attach.
Noone came to collect. POOR - waited in ALL DAY
16/07/12
Our Response: On behalf of DHL please accept our apologies for the missed collection
No comment left by this customer.
16/07/12
Very fast delivery even to the other side of the world.
16/07/12
No comment left by this customer.
16/07/12
Great service. Picked up on time and delivered on time....as a business dependent upon efficient delivery network what more can we ask for!
16/07/12
booked a pick up no one arrived to collect waited in all day . rebooked for next day quick collection polite driver x would use again
16/07/12
great service, good price would recommend and definitely use again.
16/07/12
No comment left by this customer.
16/07/12
top service ...no compliants
16/07/12
No comment left by this customer.
16/07/12
gerat service from start to finish.
16/07/12
Fab service and easy to use. First time booking a courier and couldn't of been simpler. Fast collection and prompt delivery with no issues.
16/07/12
Would be great if can choose time slot for pick up.
16/07/12
Really fantastic service. Thank you.
16/07/12
No comment left by this customer.
16/07/12
No comment left by this customer.
16/07/12
No comment left by this customer.
16/07/12
No comment left by this customer.
16/07/12
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