We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,432 reviews.
No comment left by this customer.
31/07/12
On time and cheap thank you
31/07/12
;-)
parcel was picked up when it stated and delivery was very fast so will be using yous again thanks very much
31/07/12
That's great news, cheers.
we would like to use more of you. Could we suggest that maybe you begin to compensate for ceramic & glass items eg bathrooms & shower doors?
31/07/12
Our Response: No thank you as they are high risk items.
great
31/07/12
Great thank you!
31/07/12
No comment left by this customer.
31/07/12
good job. thanks.
31/07/12
spot on thanks
31/07/12
No comment left by this customer.
31/07/12
No comment left by this customer.
31/07/12
No comment left by this customer.
31/07/12
parcels collected and delivered in excellent cindition.i like the parcel tracking syestem.will defo use again.
31/07/12
Brilliant!!
No comment left by this customer.
31/07/12
All was fine, will defiantely use again!
31/07/12
fast efficient and at a good price
31/07/12
The parcel I sent was collected promptly at 9am and was delivered to the correct address in Alabama two days later. Smooth service.
31/07/12
"Sweet Home Alabama" :-)
Can't really make any more comment-collected on time -delivered on time.
31/07/12
great service, quick delivery.
31/07/12
No comment left by this customer.
31/07/12
i paid for next day delivery, my parcel arrived 5 days later, two days after my granddaughters birthday, wont be using your service again
31/07/12
Our Response: On behalf of the courier concerned please accept our apologies for the mix up in delivery.
So far so good.
31/07/12
No comment left by this customer.
31/07/12
Very reasonable cost to collect a dinghy mast. Thank you
31/07/12
We are glad you like our Nightfreight big and bulky service.
No comment left by this customer.
31/07/12
No comment left by this customer.
31/07/12
No comment left by this customer.
31/07/12
very good
31/07/12
perfect
31/07/12
No comment left by this customer.
31/07/12
Fast and effective!
31/07/12
No comment left by this customer.
31/07/12
No comment left by this customer.
31/07/12
Quick, simple service. Thank you.
31/07/12
The only thing to improve the service would be to have a time slot, as when to expect ciurier calling
31/07/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
31/07/12
Great price and service as always. thanks.
31/07/12
No comment left by this customer.
31/07/12
ok, parcel wasn't collect first day, and cost me money contacting City Link, need easier customer support.
31/07/12
Our Response: You can simply re book your collection via your account or contacting our online support team who can do this for you. There is no need to contact the carrier directly in this case.
No comment left by this customer.
31/07/12
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