-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
I thought this was the worst service I have ever encountered in the delivery sector...i am still awaiting an apology for the poor servcie!!!
29/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the late collection. We will look into why there was such a delay in the collection of your item but once again sorry.
No comment left by this customer.
29/05/12
yes, this was great - easy to set up and very cheap. Courier was very freindy. Would definately use it again! A******
29/05/12
Fantastic news!!
No comment left by this customer.
29/05/12
Nothing really comes to mind apart from, whilst not easy for you to do, a little more time specific on collection & delivery would be good.
29/05/12
No comment left by this customer.
29/05/12
Please the parcel made it to its destination, but it didnt arrive by 12 noon the next day, i think it appeared in the evening.
29/05/12
Our Response: The item was signed for at 08:26 by "Metcalfe"
Brilliant, not too badly priced and quick.
29/05/12
No comment left by this customer.
29/05/12
Courier parcel paid for on Monday for a Tuesday collection, this did not happen.
29/05/12
Don't over complicate things
29/05/12
No comment left by this customer.
29/05/12
6* service as usual with city link.Keep up the good work!
29/05/12
No comment left by this customer.
29/05/12
My first experience with Parcel Monkey and will certainly use it again. Many thanks.
29/05/12
Thank's very much for making your first booking with us.
No comment left by this customer.
29/05/12
excellent thanks!
29/05/12
you did good on the price but average on delivery time
29/05/12
No comment left by this customer.
29/05/12
Everything went according to plan - Thank you
29/05/12
No comment left by this customer.
29/05/12
All hassle free - as usual. Many thanks.
29/05/12
I have no information about whether this was delivered or not :(
29/05/12
Our Response: If you check the tracking of your item you will see that it was safely delivered and signed for by "Mason" at 10:37 on May 23rd.
Easy to use, excellent service in every aspect.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
Excellent service as always.
29/05/12
No comment left by this customer.
29/05/12
Parcel Monkey is way better than all other parcel delivery websites! I was really pleased with the help I got from Rich - he is the best!
29/05/12
Thanks very much and we will make sure Rich gets an ice cream as a treat!!
Good service and good prices as usual - keep up the good work!
29/05/12
Very happy with service - cheap and reliable.
29/05/12
Very good service
29/05/12
Can't be any better. thank you
29/05/12
There are a lot of items that you seem to exclude from cover yet you have to pay to cover them. I don't understand this?
29/05/12
I'm new to using couriers and there's rumours that City Link are under-performing. However, so far, everything's been delivered on time?
29/05/12
City Link have a success rate of around 96% in first time collections / deliveries. Problems do happen and when they do we always try to resolve them with our courier partners as quickly as possible.
this is an excellent service as royal mail wanted £60 to deliver the same parcel, and I had the item picked up from my door for £18! quali
29/05/12
Music to our ears!!
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more