We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,261 reviews.
Very pleased with the service as it's quick and easy to book a collection and at a good price.
18/07/12
the only problem we encountered was, we could not track the package.
18/07/12
Full detailed tracking and further improvements with this carrier are coming later this year which we think will make the service even better for our customers.
No comment left by this customer.
18/07/12
No comment left by this customer.
18/07/12
Easy website to use, fantastic service!!
18/07/12
Once I mastered website, service and price were superb. Will use again
18/07/12
Fantastic news!!
cheap as chips for a 40kg package collected and delivered safely albeit arriving just one day late, thumbs up from me
18/07/12
agood service thank you
18/07/12
Quick reliable service
18/07/12
No comment left by this customer.
18/07/12
No comment left by this customer.
18/07/12
No comment left by this customer.
18/07/12
thinking of some way to have large box availability as they are really hard to get hold of!
18/07/12
No comment left by this customer.
18/07/12
Did not state the times of collection, only stated any time during the day.
18/07/12
Total rubbish. Failed collection TWICE, no response from PM after 4 emails so angry would never use again going back to another courier
18/07/12
No comment left by this customer.
18/07/12
We have recommended Parcel Monkey to friends, we are more than satisfied with the service, brilliant!!!
18/07/12
great service at a great price
18/07/12
great service
18/07/12
you guys are always good!
18/07/12
No comment left by this customer.
18/07/12
2 working day delivery to Irish Republic, well done!
18/07/12
No comment left by this customer.
18/07/12
Great service as always, will continue to use you for my deliveries. Thank you
18/07/12
No improvement necessary easily the best price and speed of delivery combo to date - great stuff!
18/07/12
No comment left by this customer.
18/07/12
The worst service ever had from any organisation - collected 10 July delivered 17 July. No facility for phone contact does not help
18/07/12
very long time to recieve parcel
18/07/12
Fantastic service. Collected on time, easy to track and signed for the next day. What else can you ask.
18/07/12
Only half the package has arrived. Nightfreight didn't pick up on either of the 2 days. Half still missing.
18/07/12
Great service informed who was collection and delivered on time would highly recomend and use again .
18/07/12
One out of three parcels was not picked up! Very poor service!
18/07/12
No comment left by this customer.
18/07/12
very gd service no complaints ty
18/07/12
Perhaps the choice to measure parcels in either cm or inches would be helpful !
18/07/12
CONFUSING
18/07/12
parcel delivery a day late, called nightfreight was told it wasnt at lincoln, was prob at birmingham but couldnt confirm cos no tracking fac
18/07/12
Came when they said, delivered the following day. Can't be better than that!
18/07/12
Very good service.
18/07/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
