-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
City Link via Parcel Monkey, best price by a distance and good tracking service. Will use again. Thanks
01/06/12
Fantastic news!!
More frequent updates on parcel status. Otherwise, very good service :)
01/06/12
No comment left by this customer.
01/06/12
No comment left by this customer.
01/06/12
Great service
01/06/12
Still not arrived. One week. Maybe tomorrow. Lost by carrier - "cross labelled"
01/06/12
Our Response: This order shows delivered on 28.05.12
No comment left by this customer.
01/06/12
Super service, no worries
01/06/12
Very Good.
01/06/12
No comment left by this customer.
31/05/12
great
31/05/12
easy and effective,could be a little cheaper though
31/05/12
We offer the cheapest City Link prices you will find.
The parcel was booked for collection on Friday,but wasnt collected till Monday - this is the second time in a row this has happened .
31/05/12
No comment left by this customer.
31/05/12
Collection and delivery are fine,i have had no problems with your company,having used you on quite a few occasions..Thankyou.
31/05/12
Courier said they had tried to deliver but they had not- it got there wednesday but just wish they would tell truth
31/05/12
the person picking up didn't know how many and how heavy the items were and had to return twice
31/05/12
The courier driver should know the full details of the order as the information is sent electronically to their hand held device.
No comment left by this customer.
31/05/12
ok but french end rubbish as usual
31/05/12
i asked for am collection due to work. i then had to rebook again for am collection. this was actually collected gone 4pm!! why have collect
31/05/12
Our Response: If you are a regular sender you the couriers will try and work around your collection request. For all other collections it's when the driver happens to cover your location within their round.
Great service easy to use
31/05/12
No comment left by this customer.
31/05/12
item was broken
31/05/12
no laptop insurance
31/05/12
First time I've used PM, would definitely use again. Excellent fast, courteous, reliable service, tracking useful. Well done, Parcel Monkey
31/05/12
Thank's very much for making your first booking with us.
Quick, easy and great value. What more could you ask for?
31/05/12
thank you spot on
31/05/12
No comment left by this customer.
31/05/12
No comment left by this customer.
31/05/12
No comment left by this customer.
31/05/12
No comment left by this customer.
31/05/12
no problems at all. parcel picked and and received at destination
31/05/12
No comment left by this customer.
31/05/12
You still haven't picked the parcel up? No one has been to collect. I assume you will be doing it for free due to inconvenience?
31/05/12
Collected and delivered as expected.
31/05/12
Excellent service arrived as expected polite driver
31/05/12
No problems again.
31/05/12
Everything was as described. Excellen!
31/05/12
Great fast pick up and delivery all smooth great
31/05/12
As alway, fantastic, easy and competitive service!
31/05/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more