We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,753 reviews.
perfect condition..safely arrived..thanks
17/07/12
Cheap and fast.keep up.
17/07/12
No comment left by this customer.
17/07/12
very good
17/07/12
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
Pricing not competitive for my parcel's destination
17/07/12
Our Response: But you still booked it??
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
excellent service,easy to use website. love it
17/07/12
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
Good service for a heavy package
17/07/12
Thanks and we hope to bring many more improvements to our larger item service later in the year.
Very easy to book a collection online. Prompt collection and delivery. Very satisfied. Many thanks!
17/07/12
very quick reliable service would be happy to use again
17/07/12
No comment left by this customer.
17/07/12
To be totally honest i was reluctant to use this service again as i have had previous bad experiences... this time no problem. it must be me
17/07/12
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
Easy to use
17/07/12
No comment left by this customer.
17/07/12
Providing information to show that a parcel has been delivered would greatly improve the service.
17/07/12
Full tracking with Nightfreight, and many other high quality improvements with this carrier are coming later in 2012.
My parcel was not picked up as relief driver could not find address, I, The CUSTOMER had to phone to find out where my parcel was. Not Good
17/07/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
No comment left by this customer.
17/07/12
Excellent all round & easy to use website
17/07/12
No comment left by this customer.
17/07/12
Excellent. item collected from shed by parcelforce woman and delivered intact next day. Well done and a reasonable price.
17/07/12
Top service as always
17/07/12
I have used you now on 6 occassions (I think?) Could be more. Would not think of going elsewhere. Both picking up for me or from me, no prob
17/07/12
Thanks very much for all your bookings with us.
No comment left by this customer.
17/07/12
i have been very pleased with your courier service, prompt delivery, pleasant drivers, customer service are always polite and helpfull.
17/07/12
I was very very happy with your services, every move was done as per your promise.I would definately use again and again.Thank you!!!!
17/07/12
Fantastic news!!
Very good service, easy to use website and very good price !!
17/07/12
Had a slight issue, but Matt one of the Co Directors took time with me and resolved, cannot really ask for more!!
17/07/12
:-) :-) :-) :-)
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
friendly quick cheap on time. What more can be said.
17/07/12
parcels collected and delivered promptly. well done. keep it up
17/07/12
No comment left by this customer.
17/07/12
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