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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
A great early pick up and value for money beyond any other website I've looked in before. Will certainly use for all my courier needs again.
01/06/12
No comment left by this customer.
01/06/12
Brilliant, thanks
01/06/12
No comment left by this customer.
01/06/12
PARCLEL ARRIVED SAFELY NAD IN THE TIME-SCALE. WATCH YOUR COURIERS FOR POOR HANDLING (DAMAGE).
01/06/12
No comment left by this customer.
01/06/12
All fine and thanks
01/06/12
VERY GOOD SERVICE WILL USE AGAIN
01/06/12
all on time
01/06/12
Excellent service, very useful and pleased with delivery times and your staff.
01/06/12
Very good pricing and service. Will recommend and use again, many thanks
01/06/12
i was very happy with your service my parcel was collect promply and delivered
01/06/12
After using the find the address function to enter the collection address details driver failed to collect on the details given
01/06/12
I paid for next day delivery BEFORE 12PM, it didn't arrive to my customer until the afternoon. Another poor performance from the Monkeys.
01/06/12
Poor service! Didn't collect on day stated, only to be told by the driver that he couldn't be bothered to collect as traffic was too busy!!!
01/06/12
No comment left by this customer.
01/06/12
Very good service in our experience. We will be using Parcel Monkey for our future orders
01/06/12
great service, nothing to suggest to improve x
01/06/12
Have used Parcel Monkey for a while now and they are easy to use and the service is very good.
01/06/12
picked up and delivered on time
01/06/12
No comment left by this customer.
01/06/12
No comment left by this customer.
01/06/12
No comment left by this customer.
01/06/12
No comment left by this customer.
01/06/12
Maybe you could telepnone the person you are collecting from, to let them know the collection van is on its way to pick up your goods.
01/06/12
Text messages may be coming soon to help with situations like that.
superb service
01/06/12
No comment left by this customer.
01/06/12
No comment left by this customer.
01/06/12
No comment left by this customer.
01/06/12
Get City Link to print a barcode receipt for parcels
01/06/12
Great service. Recommended by delivery driver for people without accounts. Great service. Will definately use again
01/06/12
Fantastic news!!
No comment left by this customer.
01/06/12
No comment left by this customer.
01/06/12
Excellent service, thank you!
01/06/12
No comment left by this customer.
01/06/12
Great service
01/06/12
Dreadful - I had to make two telephone calls as the parcel was not collected on the Monday or the Tuesday!
01/06/12
Our Response: Please accept our apologies for this and we will speak to the courier concerned. Once again sorry.
Its very good pick-up service but, there should be a badge with the driver, so that my wife know its a person from Parcel Monkey
01/06/12
The drivers do not work for us but work for our courier partners. Even so they should have id and the necessary hand held device connected to their company.
It took two days to deliver but i didnt pay the extra so cant complain. Overall an excellant service and easy to track thankyou
01/06/12
Thank you very much.
No comment left by this customer.
01/06/12
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