We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,432 reviews.
No comment left by this customer.
05/08/12
No comment left by this customer.
05/08/12
On small items you are not competitive
05/08/12
Our Response: Royal mail have the sub 2kg market covered in terms of price unless the item is large. Don't forget you have to go there though and we offer a door to door service!!
Hi, it would be fantastic if there was an option on the address input page to "save to address book"..please consider. Cheers :-)
05/08/12
This is in place already. Check the top of the address details page to see "recent addresses / address look up."
there was no possibility to choose the hours of the picking up
05/08/12
At the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
05/08/12
No comment left by this customer.
05/08/12
Good price and Good service
05/08/12
No comment left by this customer.
05/08/12
excellent service thank you
05/08/12
thank you, as expectations
05/08/12
Always good
05/08/12
No comment left by this customer.
05/08/12
No comment left by this customer.
05/08/12
No comment left by this customer.
05/08/12
No comment left by this customer.
05/08/12
No comment left by this customer.
05/08/12
No comment left by this customer.
05/08/12
No comment left by this customer.
05/08/12
Won't let me track my shipment and cannot find my tracking number easily.
05/08/12
No comment left by this customer.
05/08/12
No comment left by this customer.
05/08/12
Parcel not collect on day. Courier said driver ran out of time. Had to book it for following day.
05/08/12
Our Response: Please accept our apologies for this and we will speak to the courier concerned. Once again sorry.
24 hours late collecting parcel again, twice this Week
05/08/12
Our Response: Please accept our apologies for this and we will speak to the courier concerned. Once again sorry.
Easy and efficient, well done
05/08/12
It would be better if you could find a way where you don't have to use your card for each payment of a parcel order.
05/08/12
Good service, will definitely use again
05/08/12
I paid, you collected & delivered.
05/08/12
No comment left by this customer.
05/08/12
Good and on time. Just problems with your payment processing.
05/08/12
No comment left by this customer.
05/08/12
no fuss, extremely reasonable quote, will defo use again
05/08/12
Thank you very much.
Easy to book. Came on time and delivered as promised. All at a good price.
05/08/12
No comment left by this customer.
05/08/12
No comment left by this customer.
05/08/12
No comment left by this customer.
05/08/12
Brilliant,great service and good price,will deffo use again
05/08/12
Very good
05/08/12
quick collection and quick delivery. thank you
05/08/12
Ideal many thanks, but Would be happy if next could have an estimated collection time.
05/08/12
We would love to provide this to our customers but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
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