We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,754 reviews.
It's a pitty the agent in the USA did not leave a card after they had tried to deliver the item. Without tracking we would not have known
17/07/12
Collected as promised, good price, delivered following morning
17/07/12
can't find fault with the service you provide
17/07/12
6 days to deliver. Not very good and an angry customer!
17/07/12
No comment left by this customer.
17/07/12
great service collected & delivered when promised will use again A+++++++++++=
17/07/12
excellent cheap next day service
17/07/12
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
Everything was ok my end with pick up but apparently the courier damaged the parcel somehow during transit
17/07/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Easy to use website, tracking very efficient.
17/07/12
Thank you.
very good service, goods collected day after I ordered and delivered the day after that. 5*****
17/07/12
The parcel has been undelivered to an address that always gets delivered to. Nobody contacted the number provided to query the address.
17/07/12
No comment left by this customer.
17/07/12
Nothing bad to comment !! great service and quick !!
17/07/12
parcels were collected on time and delivered undamaged on time
17/07/12
No comment left by this customer.
17/07/12
service good
17/07/12
Collected as arranged, delivered next day, no problems, very good service.
17/07/12
No comment left by this customer.
17/07/12
You guys were fine, Courier failed to collect - I was in all day. I too parcel to local depot. Told had taken to wrong depot! Parcel late!
17/07/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
You organised Citylink who came the next day as promised. Great.
17/07/12
Good service. Nice early pick up.
17/07/12
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
First time I have used your services, will definitey use ahgain
17/07/12
Thank's very much for making your first booking with us.
No comment left by this customer.
17/07/12
Very good service. Will continue to use you.
17/07/12
Our Response: So it should have been 5 stars then........lol
No comment left by this customer.
17/07/12
Excellent - straightforward quick and easy, Thanks
17/07/12
Show insurance costs up front
17/07/12
Great £9.00 price (inc vat) for same day collection if ordered before 10.30am and great easy site.
17/07/12
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
I'm a repeat customer and I still remain impressed at your service!
17/07/12
Brilliant!!
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