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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,839 reviews.
Nightfreight failed to collect correctly & then delivered a day late after many phone calls from me trying to fix. Expensive mess
02/06/12
I was a first time user and am amazed at the service and back up. There's only one place I'm going next time I have a parcel to send !!
02/06/12
Excellent service. Picked up as scheduled & delivered next day.
02/06/12
Grreat service
02/06/12
excellent service.Did everything they said they would at a competiv price
02/06/12
No comment left by this customer.
02/06/12
No comment left by this customer.
02/06/12
no complaints at all.
02/06/12
Will use again & recommend to others
02/06/12
No comment left by this customer.
02/06/12
No comment left by this customer.
02/06/12
Parcel arrived in atrocious condition clearly had been mishandled by courier. Fortunately I packaged well enough to prevent internal damage.
02/06/12
No comment left by this customer.
02/06/12
out of the 4 frames posted, 2 arrived smashed.
02/06/12
there was a3 day delay when my parcel arrived
02/06/12
No comment left by this customer.
02/06/12
very good service:)
02/06/12
No comment left by this customer.
02/06/12
No comment left by this customer.
02/06/12
No comment left by this customer.
02/06/12
real next day delivery, great picuk up and drop off
02/06/12
would be nice to have a morning or afternoon time slot
02/06/12
No comment left by this customer.
01/06/12
very helpfull, great service everytime.
01/06/12
For the courier better just not to collect a parcel than use contact no. and the order for "thursday" appears an order after 10 days???
01/06/12
My buyer was delighted with the swift delivery. Item picked up Monday, delivered Tuesday. So much cheaper and quicker than Royal Mail!!
01/06/12
Very easy step by step instructions even for a first time user like myself, Prompt service, Parcel arrived safely, Superb !
01/06/12
No comment left by this customer.
01/06/12
Delivered on time - not damaged - what more can you ask for ???? Many thanks !
01/06/12
Excelent customer services.. will deffo be using parcel monkey again.. thanks for an easy delivery!
01/06/12
When I ordered I didn't see anything about needing a Printer.
01/06/12
No comment left by this customer.
01/06/12
Really pleased with your service and will most definitely be using you again, thank you.
01/06/12
Nothing to add really, excellent service.
01/06/12
No comment left by this customer.
01/06/12
Everything was Good and will use again,Thanks
01/06/12
online track was not working
01/06/12
No comment left by this customer.
01/06/12
you didnt arrive when booked..i chased at 5.35, and it was agreed that if i didn't see the driver before 6, then he wasnt coming..
01/06/12
A great early pick up and value for money beyond any other website I've looked in before. Will certainly use for all my courier needs again.
01/06/12
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