We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,564 reviews.
No comment left by this customer.
26/07/12
Collected following day , good service , thankyou
26/07/12
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
I think your service is very good and will use it again. Phoning client's if not responding to door bell? Would be eco. Thank's.
26/07/12
Arrange collection for Friday, nobody came. I called Saturday and was advised i would get a call back from Manchester depot. Didn't happen
26/07/12
Better than most times when I use it, early pick up ment I could go out, driver really helpfully :)
26/07/12
We always advise our customers to get to know their local driver as they will often work around your needs.
Really great thanks item arrived safe and sound
26/07/12
I stumbled upon the Parcel Monkey website and the service exceeded all my expectations. Excellent and I will use it again.
26/07/12
Fantastic news and we are so glad you have found us.
Good service and respectful driver. thanks!
26/07/12
This is the first time I have used the service and I am extremely impressed with the service and the excellent value for money
26/07/12
Thank's very much for making your first booking with us.
No comment left by this customer.
26/07/12
Prompt and easy to arrange, this time.
26/07/12
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
Collected on the expected day.
26/07/12
Unfortunately ParcelForce delivered via Post Office drop-off - Whilst efficient, the very important signature image was NOT available
26/07/12
excellent collection driver thanks
26/07/12
Parcel not yet delivered, so not impressed. 7 days plus so far!
26/07/12
Our Response: The tracking shows the courier in Japan requires further instructions as the delivery has not been possible.
No problems.
26/07/12
quick, easy and good value for money
26/07/12
First time i've ever used an online parcel service and I would definitely use it again. Very quick & easy with minimum fuss - FANTASTIC!!
26/07/12
No comment left by this customer.
26/07/12
Very good, only problem was with CityLink not giving a collection time and having to rebook. Can't sit in the house all day.
26/07/12
fine, thanks.
26/07/12
Great service, good pickup and cheaper than post office even using ParcelForce!
26/07/12
Would never use this service again!!!!! Such a waste of time and money, would rather pay more and recive a better service
26/07/12
very good service at a reasonable price
26/07/12
City Link picked the parcel up 1 day late, let's hope the next time will be better.
26/07/12
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
parcel wasnt collected until 6.30pm, wed page wouldnt let me track, so dont know if it has reached its destination
26/07/12
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
would be better if more communication with courier about collection times
26/07/12
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
Excellent service, collected on time and delivered on time, many thanks.
26/07/12
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