We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,261 reviews.
timely and polite service
25/07/12
parcel was picked up promptly and i have not had any negative feedback from customer so they must have been satisfied
25/07/12
Perfect service thank you.
25/07/12
wonderful service 5*****
25/07/12
No comment left by this customer.
25/07/12
Very good! Parcel collected and delivered in good time. Thanks.
25/07/12
First time using Parcel Monkey - everything Tip Top! Better than Parcel Force. Keep it up and keep on top!
25/07/12
Thank's very much for making your first booking with us.
Excellent Price, and delivery. Will definately use again. A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
25/07/12
delivery driver overly helpful. very impressed with service
25/07/12
No comment left by this customer.
25/07/12
You didn't give a delivery time. You EVENTUALLY turned up at 17:50. The package was battered when it arrived. I'm not going to use you again
24/07/12
Our Response: As explained at the time of booking both collections and deliveries are anytime unless a "timed" service is purchased. The outer layer of the parcel may have been damaged in transit but were the goods intact?
picked up and deliverd when they said perfect
24/07/12
great prices MUCH CHEAPER THAN ROYAL MAIL !!!!!!!!!! KEEP THE LOW PRICES YOU WILL KEEP MY BUISSNESS!!!!!!
24/07/12
We have no plans to raise our UK domestic prices unless the couriers do.
I did provide a telephone no. but there was no call and the driver went to the site office - something I wished to avoid troubling manager.
24/07/12
The courier will only call the number if they need to.
No comment left by this customer.
24/07/12
VERY GOOD SERVICE, MANY THANKS
24/07/12
Great service again, thanks
24/07/12
Early collection and early delivery
24/07/12
No comment left by this customer.
24/07/12
Very quick to collect, cheapest and best service I have used
24/07/12
Fantastic news!!
Excellent price and was delivered the next day ! Would use again
24/07/12
Just do not use Hermes as they are worse than a chocolate fireguard!
24/07/12
We have no intention of using Hermes.
great service, always reliable and very competitively priced
24/07/12
Put a boot up nightfreights ass! Your service is brilliant, it's the couriers that are the problem!
24/07/12
Great service thanks
24/07/12
no problems with picking the parcel got to the other person quickly we are very happy with this service
24/07/12
thank you you this time done my proud on the parcel getting it to my family very very good
24/07/12
No comment left by this customer.
24/07/12
No comment left by this customer.
24/07/12
Booked in the item on the 22nd for a quick delivery for a customer. The item didn't get collected until 24th should of gone on the 23rd poor
24/07/12
Quick, cheap, excellent service, just a shame collection times couldnt be more accurate instead of 8am to 6pm
24/07/12
Parcel was not picked up on two days so I waited in the nothing it was picked up on day 3 first time I've had problems but not happy
24/07/12
No comment left by this customer.
24/07/12
good service,will use again
24/07/12
great service
24/07/12
pretty good, label a little small when printed
24/07/12
No comment left by this customer.
24/07/12
The choice of courier seriously deters me from ever using you again
24/07/12
No comment left by this customer.
24/07/12
No comment left by this customer.
24/07/12
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