We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,564 reviews.
used Post Office previously your service much easier very efficient absolutely no problems easy to track & very good price. highly recmmed
28/07/12
No comment left by this customer.
28/07/12
Cant find fault. Excellent service
28/07/12
Great service, parcel was picked up first thing in the morning and was delivered the next day as arranged.
28/07/12
Prevously sent a microwave oven so sent another for a refund as didn't like it. Smashed to bits and you refused refund and i paid insurance
28/07/12
Easy to arange and really quick collection & delivery. Would definately use again
28/07/12
Excellent. No problem at all.
28/07/12
Very impressed with price and speed.
28/07/12
No comment left by this customer.
28/07/12
i think prices could be a little cheaper...mayve already quoted with insurance and vat. not liking extra costs from starting price
28/07/12
Where else can you buy the service you selected for less??
No comment left by this customer.
28/07/12
As ever really pleased with the service. City link driver always really helpful and friendly
28/07/12
We always advise our customers to get to know their local driver as they will often work around your needs.
No complaints parcel was picked up early and arrived at the destination early too!
28/07/12
No comment left by this customer.
28/07/12
No comment left by this customer.
28/07/12
Would be useful if labels had size/weight shown. & why is it cheaper to send 3 sep parcels rather than 1 consignment of 3?
28/07/12
It's all about combined volumetric weight in your case.
No comment left by this customer.
28/07/12
No comment left by this customer.
27/07/12
No comment left by this customer.
27/07/12
Great job, on time at a reasonable price
27/07/12
Collected at 7.20am (city link) I would recommend updating your help section regarding collection time - otherwise perfect service
27/07/12
Reliable! collected on time delivered on time unlike fast lane and city link who failed twice and will not get another chance now. Thanks
27/07/12
Thank you very much.
import/export goods rate needs to be reasonable to attract new client.
27/07/12
Watch this space as we have something exciting coming very soon!!
parcel was collected a day late and still has not been delivered four days later, terrible service
27/07/12
perfect as always thanks
27/07/12
Great service so far everything running very smoothly. Hope it continues. Thanks
27/07/12
Nice one!
27/07/12
Great service from city link as usual.Really pleasant ,friendly driver. Thank you
27/07/12
We always advise our customers to get to know their local driver as they will often work around your needs.
parcel arrived much sooner than anticipated - thank you
27/07/12
No comment left by this customer.
27/07/12
No comment left by this customer.
27/07/12
No comment left by this customer.
27/07/12
No comment left by this customer.
27/07/12
Exactly as Advertised and promised - efficient and good value. Faultless.
27/07/12
Easy to book but very annoyed did not collect even though waited in all day had to deliver to depot next day.
27/07/12
No comment left by this customer.
27/07/12
Very satisfied with the service. First timer.
27/07/12
It would be very useful to have morning or afternoon pick up slots and morning or afternoon delivery slots.
27/07/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
27/07/12
first class will be using your service again
27/07/12
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