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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,754 reviews.
Great value and very convenient.
05/06/12
Very efficient as always - thank you.
05/06/12
No comment left by this customer.
05/06/12
You didn't another courier until I called many times and you replied "Your order is not in our system". What the hell?
05/06/12
More options cheaper that you don't have to print label! Some of us don't have printers still!
05/06/12
easy to use and good value.
05/06/12
No comment left by this customer.
05/06/12
first class service will use again
05/06/12
No comment left by this customer.
05/06/12
You show a VERY long list of items you will not cover which seems to be almost everything. Then you're forced to pay insurance, don't get it
05/06/12
I am not impressed the parcel is not delivered so now have to pay to send again.
05/06/12
It took a day later than expected to deliver but im just very glad it got there to my customer,thankyou
05/06/12
I have
05/06/12
No comment left by this customer.
05/06/12
No hiccoughs....all went as planned, thankyou
05/06/12
Excellent Service I will use again
05/06/12
No comment left by this customer.
05/06/12
No comment left by this customer.
05/06/12
No comment left by this customer.
05/06/12
Excellent as usual
05/06/12
You side of the service was great, unfortunately parcelforce let you down by damaging my parcel and it arrived with the customer damaged.
05/06/12
No comment left by this customer.
05/06/12
Excellent service
05/06/12
No comment left by this customer.
05/06/12
Simple to use, all online, hassle free, probably under half the price of other carriers, happened exactly as promised, perfect for ebay
05/06/12
Excellent as always. Can't fault service.
05/06/12
No comment left by this customer.
05/06/12
delivery driver didnt arrive on the scheduled date, no email / phone contact i was left waiting in all day with no idea what was going on
05/06/12
fast delivery, thanks
04/06/12
No comment left by this customer.
04/06/12
Booking Courier with parcel monkey great but courier lost our parcel and had to chase every day eventually found by Courier
04/06/12
No comment left by this customer.
04/06/12
No comment left by this customer.
04/06/12
No comment left by this customer.
04/06/12
No comment left by this customer.
04/06/12
My parcel has'nt been picked up and i have'nt recieved a reply to why this is
04/06/12
No comment left by this customer.
04/06/12
superb and getting better and better this is the courier to stay with until you have a problem then h/o lets them down no back up
04/06/12
No comment left by this customer.
04/06/12
A****
04/06/12
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