We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,564 reviews.
parcel was not picked up time had no way of contacting you.couriers office was shut. no info. on web site
30/07/12
Our Response: You can contact our online support team via our website.
No comment left by this customer.
30/07/12
Great service thanks
30/07/12
Great
30/07/12
Top banana again.
30/07/12
Reliable adhering to everything I had asked for. Thank You.
30/07/12
No comment left by this customer.
30/07/12
deliverd to the wrong address on the wrong day
30/07/12
No comment left by this customer.
30/07/12
Great service. Easy and quick. Thank you
30/07/12
No comment left by this customer.
30/07/12
good service, thank you.
30/07/12
parcel was picked up when i expected it to
30/07/12
No comment left by this customer.
30/07/12
Always a fast great service
30/07/12
Excellent again!
30/07/12
Fantastic prompt reliable service! Will definitely recommend if you need to send oversized parcels. Thank you.
30/07/12
Very fast service
30/07/12
No comment left by this customer.
30/07/12
No comment left by this customer.
30/07/12
Excellent service!
30/07/12
Great service as always
30/07/12
Faultless, simple service and so much cheaper than other services. Thank you
30/07/12
Satisfactory thanks
30/07/12
No comment left by this customer.
30/07/12
Collection was a day late due to my order reaching Nightfreight 24 hours after it was placed
30/07/12
You have to book by 4pm with Nightfreight to get a next working day collection. Unfortunately you were just over an hour past this time.
Took day off to receive the package on scheduled day and it never arrived. Delivery made following day, when it was very difficult to arrang
30/07/12
No comment left by this customer.
30/07/12
Brilliant as usual - you never let my customers go ape........
30/07/12
Thank you for a good service
30/07/12
Stick with Parcelforce, they do you proud! A little more detailed info on the tracking page would be welcomed. Thankyou!
30/07/12
No comment left by this customer.
30/07/12
Brilliant service.
30/07/12
never had a problem using parcel monkey unlike countless problems with parcel2go!
30/07/12
That's music to our ears!!
good service would recommend***
30/07/12
great service as usual - thanks
30/07/12
problem free delivery service once again.
30/07/12
Item was broken in transit despite lots of packaging and frile label.
30/07/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
30/07/12
No comment left by this customer.
30/07/12
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