We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,261 reviews.
First time i've ever used an online parcel service and I would definitely use it again. Very quick & easy with minimum fuss - FANTASTIC!!
26/07/12
No comment left by this customer.
26/07/12
Very good, only problem was with CityLink not giving a collection time and having to rebook. Can't sit in the house all day.
26/07/12
fine, thanks.
26/07/12
Great service, good pickup and cheaper than post office even using ParcelForce!
26/07/12
Would never use this service again!!!!! Such a waste of time and money, would rather pay more and recive a better service
26/07/12
very good service at a reasonable price
26/07/12
City Link picked the parcel up 1 day late, let's hope the next time will be better.
26/07/12
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
parcel wasnt collected until 6.30pm, wed page wouldnt let me track, so dont know if it has reached its destination
26/07/12
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
would be better if more communication with courier about collection times
26/07/12
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
Excellent service, collected on time and delivered on time, many thanks.
26/07/12
Very happy with uplift and delivery and also the price, will definitely use your services again. P.s. have also told friends of your great s
26/07/12
Fantastic and it's great news that you will be recommending us too!!
No comment left by this customer.
26/07/12
Very good service, no problems.
26/07/12
Very Good Service using CITY LINK! Better than Parcels2go every time! Thanks
26/07/12
We think so too!!
We like the new Parcel Force 24 service, more importantly so do our customers - shopandclick.co.uk
26/07/12
Thanks very much, we are pleased that you are pleased :-)
Very easy to use and efficient. Thank you.
26/07/12
A good smooth service, very competitively priced. I would definitely recommend to others.
26/07/12
Fantastic and it's great news that you will be recommending us too!!
Fantastic as always!! will always recommend to anyone.
26/07/12
item hasn't been delivered and it seems very difficult getting anything sorted
26/07/12
picked up on time
26/07/12
Have payed for next day delivery, and it was 48 hours delivery
26/07/12
No comment left by this customer.
26/07/12
Excellent easy to use service
26/07/12
The only improvement I would suggest is that the parcel collector offers a collection window (even just am/pm would be helpful). Thanks.
26/07/12
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
City Link were meant to collect on Friday, they didnt cause they were to busy apparantly so earliest they could was Tuesday.
26/07/12
Our Response: We are sorry about this and it's not acceptable. Rest assured we will talk to them.
Excellent service as always, friendly & efficient.
26/07/12
Very fast and effective service. many Thanks
26/07/12
good stuff!
26/07/12
Parcel Monkey worked well, no trouble with the Booking.Courier did not collect and lied on the phone,they did not turn up
26/07/12
No comment left by this customer.
26/07/12
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