We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,784 reviews.
I'm glad I started using Parcel Monkey - all good experiences fo far!
02/10/12
Poor service,very disappointed.
02/10/12
2 Large consignments for S/W & Scotland, both delivered b4 10am, at an unbeatable price for their size.
02/10/12
Excellent service as always
02/10/12
cheers great price and delivered next day as says will use again pete
02/10/12
would be good to be able to drop parcels with delivery agent - save waiting in all day for collection.
02/10/12
It was amazing i have not got such fadt service even with DHL
02/10/12
A+
02/10/12
Delivered to Germany within 2 days, Excellent Service.
02/10/12
No comment left by this customer.
02/10/12
No comment left by this customer.
02/10/12
All went well
02/10/12
This time I used City Link and the service was excellent the parcels were collected when they should have been and were delivered swiftly
02/10/12
Package was damaged, no easy help with claiming insurance
02/10/12
Parcel's were delivered to Brighton and to Bristol,pleased with the service......
02/10/12
Only needed to used this service twice but Brilliant service on both occasions
02/10/12
No comment left by this customer.
02/10/12
No comment left by this customer.
02/10/12
No comment left by this customer.
02/10/12
First class service 2 days to Germany thats what I call service 5*
02/10/12
Courier driver did not even bother knocking or door or leaving a card therefore did not pick up parcel and had to rebook
02/10/12
Efficient and 1st class service
02/10/12
Great service
02/10/12
IT WOULD BE GOOD IF COLLECTION TIMES EITHER ,AM OR PM COULD ARRANGED....
02/10/12
great service! :-)
02/10/12
No comment left by this customer.
02/10/12
No comment left by this customer.
02/10/12
Please make it easier for drop offs at CityLink, as I cannot be at home for the collection service.
02/10/12
Only for private customers knowing the aprox time of collection would be useful.
02/10/12
turn up !! twice now you have not collected on arranged day. defiantly won't use u again
02/10/12
the only thing I would say is to give people a smaller window for pick ups otherwise that was fantastic service, thank you
02/10/12
Best courier service by far ......
02/10/12
No comment left by this customer.
02/10/12
Brilliant service thanks
02/10/12
excellent service form helpful courier with appropriate moving technology i.e. a piano mover!
02/10/12
Nothing to improve, collected and delivered, thank you,I'm not sure if I got a text msge to say a rough time of arrival, many thanks :))))))
02/10/12
Excellent service, as always.
02/10/12
Excellent service
02/10/12
as always excelent service.
02/10/12
Excellent service,very quick delivery abroad at a great price to.Many thanks.
02/10/12
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