We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,075 reviews.
Great service collected when they said and delivered on time.
29/10/12
Excellent service as normal. We will use your service again & recommend to other companies.
29/10/12
Thank you and it's great to see you will be recommending us.
It has been a real pleasure to use parcelmonkey. We are very happy. Thank you.
29/10/12
Thank you very much.
No comment left by this customer.
29/10/12
Easy door to door service.
29/10/12
No comment left by this customer.
29/10/12
Very efficient service. Labelling was made easy, pickup on time and delivery next day was very good. Tracking worked very well. Thanks
29/10/12
No comment left by this customer.
29/10/12
Very efficient service, will use you again.
29/10/12
Great Thanks
29/10/12
great cheap service
29/10/12
No comment left by this customer.
29/10/12
great service...
29/10/12
parcel was taken to the depot but courier still arrived for collection despite the parcel should be removed from collections list
29/10/12
We agree but this is a technology issue with City Link themselves and therefore out of our control.
Very pleased with the service. Use twice for oversea parcels. Online booking for collection is very easy to use.
29/10/12
No comment left by this customer.
29/10/12
Very good, fast service
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
I have just emailed you re a damaged parcel. The package was delivered and found to be damaged. It was brand new, undamaged. please advise.
29/10/12
nightfreight did not another courier on 23/10/12 as promised,only to collect it on friday 26/10/12 after i had phoned to complain.poor
29/10/12
Collection driver kindly took the parcel for the next day to save time & inconvenience - Thanks
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
Excellent price and service. Moved from parcel2go as they had poor customer service.
29/10/12
That's music to our ears!!
I am disabled and can't get to the post office, so was delighted to find a service to collect and deliver my parcel at a great price.
29/10/12
Thank you very much.
Parcel arrived ok, but was missing some vital parts !! I've tried to contact parcel monkey but with no response! 07775622924 pls call me !!
29/10/12
Easy to follow set up, early collection, very pleased with overall service, will use again.
29/10/12
No comment left by this customer.
29/10/12
Easy to use, value for money, convenient. Very Good.
29/10/12
Thanks very much.
No comment left by this customer.
29/10/12
Very prompt service and easy to track and follow - thank you!
29/10/12
van driver very helpfull, keep up the good work
29/10/12
Thank you for a great service!
29/10/12
The parcel was picked up and safely delivered in the time frame quoted. Thank you.
29/10/12
No comment left by this customer.
29/10/12
No comment left by this customer.
29/10/12
Picked up around 3pm (am/pm option would be good) otherwise excellent service, customer received next day.
29/10/12
