We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,784 reviews.
Thanks everything went great with the package
03/10/12
Excellent service, Impressed and would certainly use again 10+
03/10/12
A perfect transaction - speedy, courtious collection and prompt delivery. Easy to use website as well. Am happy to recommend. Thank you.
03/10/12
Thank you and it's great to see you will be recommending us.
The parcel arrived so am very happy - many thanks.
03/10/12
Give people the option to have labels printed by you other then assume they can print them off thereselves
03/10/12
You can buy services from us where labels are provided.
No comment left by this customer.
03/10/12
Excellent service as always, I only booked the collection after 7pm for the next day, very useful
03/10/12
No comment left by this customer.
03/10/12
Driver arrived whilst I was out but waited for me to get back to give him the package. Very good service. Fragile package safely delivered.
03/10/12
That's great news, cheers.
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
Very reliable!
03/10/12
No comment left by this customer.
03/10/12
The cheapest you give me was£52 and got it for £26
03/10/12
Our Response: ??????
Great - would like you to do same day pickup if booked before 10am like you used to though. It's a pain having to wait for next day pick up.
03/10/12
Didn't pick up on arranged date, hope you take it tomorrow - makes me look **** to my clients.
03/10/12
great service, all completed wuthout fault
03/10/12
Very very pleased with such a smooth operation, excellent price as well. I will certainly use you again! Excellent service.
03/10/12
not just as quick and efficient as usual
03/10/12
easy to use, good price and carried a longer item than other carriers. great.
03/10/12
No calling card left when missed collection.
03/10/12
Fantastic service - will definately use you again :)
03/10/12
No comment left by this customer.
03/10/12
Good service - many thanks
03/10/12
very happy with the service, always been 5 star. have been using your company for last 6 months, and will continue to in the future
03/10/12
Great as usual, friendly van driver always turns up quite early. Delivered next day as promised.
03/10/12
The driver went into the entrance hall and grabbed a random tube and shipped it to Denmark! We still have the large square box!
03/10/12
Our Response: We do expect the couriers to be supervised and handed the goods you want them to take.
Great Service
03/10/12
tracking would be great
03/10/12
When requesting a collection sometimes the sender doesn't have a printer available for the sticking bar code details on parcel. Otherwise A1
03/10/12
No comment left by this customer.
03/10/12
On this package the service was A1.
03/10/12
Tried to change delivery address at short notice but couldn't. Understand why but would be good feature in the future if this was possible
03/10/12
I am sorry but this is not possible on the day of collection / delivery as the drivers routes are pre planned and their technology doesn't allow it.
No comment left by this customer.
03/10/12
Great service, early collection and very pleasant delivery driver
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
Everything perfect, very pleased with service "faultless"
03/10/12
No comment left by this customer.
03/10/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
