We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,784 reviews.
Very impressed with the overall service
02/10/12
No comment left by this customer.
02/10/12
The major problem with your service is for small less urgent parcels you are too expensive, I often do not mind if it takes 5 days,
02/10/12
It couldn't have been easier - the driver was excellent and very helpful.
02/10/12
have used u before and are always pleased thanks
02/10/12
No comment left by this customer.
02/10/12
instructions are very clear and service is reliable and efficient. good value too. recommended.
02/10/12
PARCEL ARRIVED EARLY AND IN GOOD CONDITION.
02/10/12
Very happy - parcel arrived as described - at a fair price.
02/10/12
very good service
02/10/12
No comment left by this customer.
02/10/12
No comment left by this customer.
02/10/12
Great service, although I wasn't made aware when I booked collection that there were no Saturday deliveries.
02/10/12
Good service
02/10/12
No comment left by this customer.
02/10/12
No comment left by this customer.
02/10/12
AM Collection - Good. Big problems printing labels. Right-clicking for ages until print screen opened. System prints others ok. Your issue?
02/10/12
Recieved the wrong package, Courier screwed up the lables so hell knows where mine ended up. Their customer service is terrible. Not happy
02/10/12
We did not receive the parcel on the day we expected, it came the next day instead!!
02/10/12
Not collected on due day of collection or the following day, I had to deliver my parcel to sending depot in Plymouth, Very Poor Service.
02/10/12
not good service, item collected on time, tracking didn't updated, item seemed to disappear, they delivered a day late, caused me problems!!
02/10/12
Great service, did exactly what it said.
02/10/12
Two packages to go , Two vans, Two drivers - why?
02/10/12
Easy to set up collection/delivery.
02/10/12
No comment left by this customer.
02/10/12
Made an order. Didn't get my parcel. No explanation. Third problem I've had since using this service. Not good!
02/10/12
First time using no problems so I am happy
02/10/12
No comment left by this customer.
02/10/12
No comment left by this customer.
02/10/12
Friendly driver, fast efficient service. Thanks
02/10/12
Is there any way you could offer a notified time window of a delivery slot service, even at extra cost. happy customer
02/10/12
as usual first class service...one hundred per cent reliable service
02/10/12
No comment left by this customer.
02/10/12
No comment left by this customer.
02/10/12
Late collection, but delivery the next day nonetheless..Good bargain!
02/10/12
Great service - easy to book, collection always smooth, many thanks - will continue to use you for all my ebay large parcels.
02/10/12
Quick Pick up fast delivery reasonable price
02/10/12
No comment left by this customer.
02/10/12
Great service, Thanks!
02/10/12
No comment left by this customer.
02/10/12
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