We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,784 reviews.
Easy transaction, great service. Thank you
01/10/12
No comment left by this customer.
01/10/12
great
01/10/12
So far, I have had no problems with Parcel Monkey, keep up the good service.
01/10/12
Good service, wish you took paypal as a payment method tho (it's easier than having to dig out the debit card!)
01/10/12
No room for improvement this time, couldn't fault, would definitely recommend parcel money, great value for money.
01/10/12
Great service provided!
01/10/12
No comment left by this customer.
01/10/12
No comment left by this customer.
01/10/12
No comment left by this customer.
01/10/12
Excellent
01/10/12
very good service and better price than parcel 2go who i use to use
01/10/12
No comment left by this customer.
01/10/12
Prompt collection, delivered safely.
01/10/12
no problems, thanks
01/10/12
No comment left by this customer.
01/10/12
No comment left by this customer.
01/10/12
Great Service, will use again 100%
01/10/12
ok
01/10/12
No comment left by this customer.
01/10/12
No comment left by this customer.
01/10/12
No comment left by this customer.
01/10/12
A drop off option for collections as I live near a city link depot and like to do this. The driver must get very frustrated trying to collec
01/10/12
Parcel collected during the morning and was delivered properly and on time
01/10/12
My only improvement comment would be, to be told AM or PM for collection. Who wants to wait in all dayfrom 8am to 6pm, Not Good.
01/10/12
No comment left by this customer.
01/10/12
Courier van drivers were looking for the wrong address, despite having 3 clear copies of the correct address, 2 on parcel, 1 on clipboard!
01/10/12
No words can express how I feel about the service provided by PM from the emails to the guy who collects the parcels top company
01/10/12
Easy to use website, quick collection and great pricing
01/10/12
No comment left by this customer.
01/10/12
For the second week running Courier have failed to collect my items - what has happened to the Parcel Force offer?
01/10/12
Booked in collection, very easy, good price. noone came on the day and I had to ring you the following day to chase it up
01/10/12
No comment left by this customer.
01/10/12
you were great! i knew you could do it!!
01/10/12
No complaints at all; collection prompt and delivery as quick as I could have imagined
01/10/12
One of the parcel arrived very damaged!!!!!!
01/10/12
AMAZING! Citylink couriers were great and a bargain! will deffo recommend
01/10/12
No comment left by this customer.
01/10/12
Excellent service. Collected on time & delivered the next day
01/10/12
Seemed to take an awfully long time when adding another parcel
01/10/12
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