We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,783 reviews.
quick and reliable and good value
19/10/12
On the website it said that same day collection 4 next day delivery was available if booked by 11am at 10.30 no same day collection availabl
19/10/12
WE send parcels regularly and have just received notificatyion from one of our customers that the item was damaged. The box had obviously be
19/10/12
No comment left by this customer.
19/10/12
No comment left by this customer.
19/10/12
No comment left by this customer.
19/10/12
Excellent Service!! Delivery was picked on time and delivered!! 5**
19/10/12
Very good. Parcel Force service but cheaper. Excellent service thanks
19/10/12
Collected when arranged
19/10/12
Delighted with an excellent service, many thanks
19/10/12
Brilliant
19/10/12
No comment left by this customer.
19/10/12
Once again, Faultless! thankyou very much for this door to door service.
19/10/12
No problem and thank you very much for your bookings.
very effecient service at a very good price-thanks
19/10/12
No comment left by this customer.
19/10/12
OrderedMonday, Collected Tuesday at 09.15, Delivered to France within few days. Excellent
19/10/12
That's music to our ears!!
excellent as usual. customer confirmed delivery as predicted. keep it up. paypal facility would be a bonus.
19/10/12
No comment left by this customer.
19/10/12
Excellent as always
19/10/12
very helpful when the wrong parcel was collected
19/10/12
Your website is very clear and the pick up was spot on.
19/10/12
Thanks very much.
No comment left by this customer.
19/10/12
No comment left by this customer.
19/10/12
collection and delivery went smoothly
19/10/12
very reasonable price for delivery to France, collected when stated. very good
19/10/12
Excellent service, 3 separate deliveries over 5 days and all arrived at there destination within 24 hrs - quality service
19/10/12
Thank you very much.
24 hour service took 48 hours pathetic!!!!
19/10/12
Item was picked up and delivered promptly. Very happy with service.
19/10/12
No comment left by this customer.
19/10/12
No comment left by this customer.
19/10/12
Coould of been told whether it was morning or afternoon as i had to wait from 8 till 5.30
18/10/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
18/10/12
Very good service would recommend only problem would have liked to know when the parcel would be collected as had to wait in all day
18/10/12
Please see the above message.
This has been a very efficient service in the weeks since I started using it. I shall continue to do so - thanks!
18/10/12
And thank you for finding and booking with us.
Just an excellent service, thanks.
18/10/12
Impressed with last 2 orders, first time using Royal mail was not good - driver was supposed to turn up with lables but didnt - City Link A+
18/10/12
Sorry to read the the driver failed to arrive with the labels when you booked with ParcelForce. Rest assured we will speak with them.
Fantastic service. 6 days from here to NZ, in time for a little girl's birthday. Thank you, will certainly be using PM again.
18/10/12
That's great news. Thank you for booking our International service and a belated "Happy Birthday" from all at ParcelMonkey!!
no tracking was avaikable.
18/10/12
Sorry you had a problem with the tracking but it looks to be working fine.
No comment left by this customer.
18/10/12
First time I have used parcel monkey, site not exactly user friendly but excellent price, very quick, would use again
18/10/12
Thank's very much for making your first booking with us.
