We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,579 reviews.
No comment left by this customer.
13/10/12
No comment left by this customer.
13/10/12
No comment left by this customer.
12/10/12
good service as per usual
12/10/12
No comment left by this customer.
12/10/12
No comment left by this customer.
12/10/12
excellent efficient service and great communication
12/10/12
Hi, service faltless, Brilliant van drivers "collect from me and for me, when collect for me does driver take my address sticker for parcel?
12/10/12
allways good don't lose the personal touch. Can you think about linking directly with ebay you will make everybody happy
12/10/12
Top service picked up ok and delivered next dat very happy
12/10/12
The box was all smashed on arrival....
12/10/12
100% happy very fast pick up and delivery will def use you again thank you x
12/10/12
Don't know why my first collection was missed as reception is 24 hours
12/10/12
Great service - great value, reliable pick up & tracking - flexible delivery arrangements. Doesn't get much better ... :-)
12/10/12
No comment left by this customer.
12/10/12
Driver knocked on door and woke me up, after doing a night shift, despite leaving instructions during booking that parcels were behind gate
12/10/12
Excellent all round service, easy on line booking, excellent pricing, no complaints at all and will be using again. Thank you
12/10/12
No comment left by this customer.
12/10/12
The delivery driver didn't turn up on the day that I had booked and it was only because I phoned that I new he would turn up the next day
12/10/12
No comment left by this customer.
12/10/12
No comment left by this customer.
12/10/12
No comment left by this customer.
12/10/12
Great service. Fast, efficient and easy.
12/10/12
I have used you three times and been very impressed with the service, drivers are great and service fantastic
12/10/12
On this occasion. You guys were perfect! Many Thanks! Brian
12/10/12
No comment left by this customer.
12/10/12
An improvement would be to be able to copy details from Parcel 1 into subsequent parcels when the details are the same
12/10/12
Just to thank you for the prompt and swift service you provided.
12/10/12
No comment left by this customer.
12/10/12
No comment left by this customer.
12/10/12
Item was badly damaged by couriers
12/10/12
The next day City Link service is very good and a reasonable cost. However, are there not 48-72 hr economy services that are cheaper?
12/10/12
Really pleased. Only thing that could be improved is specified pick-up time (or, say, a two-hour window) to save waiting in all day.
12/10/12
No comment left by this customer.
12/10/12
Cannot improve
12/10/12
No comment left by this customer.
12/10/12
The driver didnt want to sign for collection, we had to make him do it
12/10/12
No comment left by this customer.
12/10/12
A* service, very happy
12/10/12
Satisfactory, due to small deley in delivery do Slovakia via Parcel Force.
12/10/12
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