We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,784 reviews.
Really impressed with this service. This was the first I used Parcel Monkey so will use again
03/10/12
Great as always Thanks
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
I put "handle with care" on the package and that they were photoframes but even though they were packed well, 2 were still broken
03/10/12
I have always find you very good have no problems very straight forward, when i do have a problem you resolve very quickly.
03/10/12
Perfect as always - no problems at all and delivered before 9am
03/10/12
No comment left by this customer.
03/10/12
Did not collect , left outside office at 5.30pm , when arrived this morning box / product wet.!
03/10/12
Excellent!
03/10/12
No comment left by this customer.
03/10/12
Keep costs competitive and you will succeed Great service so far
03/10/12
easy to use efficient service. will no doubt use many more times. thank you.
03/10/12
I do not have much faith in your service as you let me down previously but like the emails received on collection date
03/10/12
Not actually your fault - but City-Link were four days late in collecting the box, in spite of many phone reminders!
03/10/12
you collected the parcel and delivered it ok
03/10/12
No comment left by this customer.
03/10/12
al was fine and thanks
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
Glad that despite arranging next day collection slightly past midnight that it was still possible to get it collected basically the same day
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
I have never had so many problems delivering a parcel. I am extremely disappointed. Next day delivery was not next day,I would like a refund
03/10/12
Great service
03/10/12
No comment left by this customer.
03/10/12
simple to use and worked perfect thank u
03/10/12
No comment left by this customer.
03/10/12
Prompt, cheap and brilliant!
03/10/12
I had to wait in all day for the collection, it woukd be good to know in advance approx what time the AM or PM my delivery woukd be
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
Parcel picked up & delivered as stated
03/10/12
No comment left by this customer.
03/10/12
Need to improve the timing for collection.
03/10/12
Not happy, why u dont ask for feedback on next day parcel arrived 2 days late,£24 out of pocket, to send a parcel by postoffice.
03/10/12
All good :)
03/10/12
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