We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
Delivered to wrong address. 9 mile trip to collect. Driver did realise and tried to correct but we had already collected
08/10/12
Unfortunately I have just heard from the person who received my parcel and it has been damaged in transit with you, I willingly be emailing
08/10/12
Parcel monkey's quote form and comparison for different delivery options is fantastic. I've used city link twice and had excellent service
08/10/12
Thank you very much.
Very impressed. Great price. No problems. Easy to use website
08/10/12
Polite, quick and simple. Both parties happy.
08/10/12
no problems at all, as allways, will continue using parcel monkey :)
08/10/12
Good service
08/10/12
The service was relaible as always. Easy to get the labels prompt collection and safe delivery. approximatecollection time would be helpful
08/10/12
Superfast collection at a fabulous price. Highly recommended!!! A+++++++++++++++++
08/10/12
Pathetic Experience. You FAILED to collect the parcel, and went to wrong address to collect and reported parcel not available. SHAME
08/10/12
Very prompt service.
08/10/12
No comment left by this customer.
08/10/12
Parcel was not collected on day specified & I was not notified that they were not coming, collected a few days later after a few calls
08/10/12
easy transaction, great price, will definately use again
08/10/12
No comment left by this customer.
08/10/12
exelent service
08/10/12
No comment left by this customer.
08/10/12
No comment left by this customer.
08/10/12
Another great experience. all good.
08/10/12
No comment left by this customer.
08/10/12
A+ AS ALWAYS
08/10/12
Great service thanks
08/10/12
No comment left by this customer.
08/10/12
No comment left by this customer.
08/10/12
fantastic service and speedy delivery, its no longer worth the effort to drive to the post office!
08/10/12
Excellent service- cant fault it and no suggestions for improvement!
08/10/12
No comment left by this customer.
08/10/12
No comment left by this customer.
08/10/12
Very good service - shame City Link aren't as efficient! Would definitely use again. Thanks!
08/10/12
booked overnight with nightfreight,never arrived next day,no refund offered,no answer docket was left as they said it was.
08/10/12
Superb service fron start to finish, very quick in delivery with price which was brilliant. well done parcel monley
08/10/12
I am very happy, Thank you
08/10/12
Brilliant as always
08/10/12
No comment left by this customer.
08/10/12
Excellent service as always!
08/10/12
No comment left by this customer.
08/10/12
No comment left by this customer.
08/10/12
Parcel not delivered; no contact to say why; no contact since last email other than this request for feedback; poor show
08/10/12
first delivery date failed as you couldn't find address & no one rung me, despite leaving instructions to ring if . second date also missed
08/10/12
Absolutely first class service on behalf of sender and recipient if you can improve your service I would be interested to know how
08/10/12
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