We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,784 reviews.
very good service, excellent prices
04/10/12
Can't daily the service, that's why we keep on using you!
04/10/12
No comment left by this customer.
04/10/12
very happy with service, will continue to use you - cheap, reliable, fast
04/10/12
You did very well. Still impressed with your service so far and will continue to use you.
04/10/12
Great service, easy online booking/easy to use website, good comms, good pricing. Very happy!
04/10/12
It was a very prompt service, reasonably cheap- comment to make was with tracking service-I was unable ,at any time ,to track parcel on-line
04/10/12
Great price and professional service
04/10/12
No comment left by this customer.
04/10/12
excellent, superb service although your tracking system could be easier to find and use
04/10/12
No comment left by this customer.
04/10/12
Very pleased will use the service again
04/10/12
easy to use and good price,will use again thanks.
04/10/12
all went smoothly, and as you said which is all we can ask. keep it up. Thanks
04/10/12
Great and very fast service,very happy
04/10/12
i paid for a 2 days service it now been 5 and the parcel is not delevered
04/10/12
I am glad I used parcel monkey, first time user.Thanks
04/10/12
Thank you for making your first booking with us.
excellent service online and offline
03/10/12
Was happy with parcel monkey. Not so pleased with courier (city link) maybe you could add courier ratings and reviews to your site
03/10/12
Some great pricing for Citylink, which makes a courier economic for us.
03/10/12
Please stop sending emails.
03/10/12
No comment left by this customer.
03/10/12
VERY WELL FAST ALLROUND SERVICE AAAAAAA+++++++
03/10/12
excellent service, would certainly use again.
03/10/12
One of my suitcase lost in delivery. And parcel force just give little help and still can't find it.
03/10/12
your service would be perfect if you'd accept paypal as a means of payment.
03/10/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
Been with Parcelmonkey over a year now! Services are getting better and better and even now I'm getting a morning reminder for collection.
03/10/12
No comment left by this customer.
03/10/12
No comment left by this customer.
03/10/12
City Link always offer an excellent service, also used DX for the first time and they also offered a great service
03/10/12
No comment left by this customer.
03/10/12
Really happy with the service, i booked it late and it was picked up the following day and at its destination the day after that. Impressed!
03/10/12
No comment left by this customer.
03/10/12
Great service. Great price. Courteous driver. Packages safely delivered.
03/10/12
It would be nice if time slots for collections were available.
03/10/12
Parcel not collected - full refund please. Had to send by Post Office to guarantee delivery. Courier no use.
03/10/12
All went to plan, parcel collected next day, delivered day after.
03/10/12
Very good
03/10/12
2nd time I've used PM. I'm a 100% convert, I'll never use anyone else. Brilliant service, Brilliant Price. Impossible to beat.
03/10/12
Thank you very much.
No comment left by this customer.
03/10/12
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