We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,783 reviews.
No comment left by this customer.
18/10/12
Parcel was smashed to bits and returned, i have logged this, please contact me asap. want a full refund, insured it - Courier REF - LY8539
18/10/12
no problems, very satisfied. thank you
18/10/12
No comment left by this customer.
18/10/12
Parcel was not collected by courier on the agreed day and had to request another collection, which causes problems with customers etc.
18/10/12
happy with the service.
18/10/12
its good for finding cheapest way to send parcel.am sad it doesnt offer same day collects or tells you if your parcel delivered.
18/10/12
No comment left by this customer.
18/10/12
No comment left by this customer.
18/10/12
No comment! Great service.
18/10/12
Using service for some time and have had very good service each and every time
18/10/12
No comment left by this customer.
18/10/12
vey happy with service you provide
18/10/12
Thank you very much.
No comment left by this customer.
18/10/12
No comment left by this customer.
18/10/12
The standard of the people I come into contact with a wonderful
18/10/12
No comment left by this customer.
18/10/12
Everything was good
17/10/12
No comment left by this customer.
17/10/12
this time a parcel sent was delivered without problems,thanks
17/10/12
No complaints everything wnt to pan thanks will use again
17/10/12
No comment left by this customer.
17/10/12
Easy to use and very quick will use again
17/10/12
No comment left by this customer.
17/10/12
Very please with all service and very good price
17/10/12
No comment left by this customer.
17/10/12
I have one damaged parcel. Which is being rejected by the buyer. Please provide details regarding insurance cover
17/10/12
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team who will help you with your claim.
very good
17/10/12
No comment left by this customer.
17/10/12
Happy with everything
17/10/12
No comment left by this customer.
17/10/12
No comment left by this customer.
17/10/12
A more accurate time for collection/delivery. Am or Pm would help.
17/10/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
17/10/12
I can't fault the service I receive from yourselves or City Link, the courier I usually tend to use. Keep up the excellent work!
17/10/12
Thank you and we are very pleased to read you are happy with the service we provide.
Excellent service. I could go on, but less is more. Thankyou.
17/10/12
Cheers.
Thank you easy and no problem
17/10/12
This is the first time that I have used a courier and I was very impressed with the service and the price.
17/10/12
Thank's very much for making your first booking with us.
very good
17/10/12
good
17/10/12
