We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,784 reviews.
The service was excellent & well priced. Thanks
28/09/12
Very simple to use, very good service as package arrived in good time and at a very affordable price.
28/09/12
Excellent service will defiantly bu using again thanks
28/09/12
Outstanding service. Thank you very much. We are so happy to use your service every time.
28/09/12
very happy would recommend a friend and love to do business in future
28/09/12
very good will use again
28/09/12
Courier never arrived on the day booked.
28/09/12
I thought it was an excellent service and saved me a few quid !!!! Prompt delivery and collection .
28/09/12
No comment left by this customer.
28/09/12
No comment left by this customer.
28/09/12
all good
28/09/12
Great service and price
28/09/12
Unfortunetly very disapointed with the service.Courier didn't collect parcel for 2 days at all,I had to send it throgh post office.
28/09/12
No comment left by this customer.
28/09/12
Absolutely brilliant, prompt pick-up an great service after incorrect address had been given by us. Thanks!
28/09/12
No comment left by this customer.
28/09/12
Parcel collected and delivered when it should have been. No complaints. Will use you again.
28/09/12
No comment left by this customer.
28/09/12
Quick and efficient
28/09/12
No comment left by this customer.
28/09/12
I was impressed with how easy it all was to arrange. The courier was also very nice.
28/09/12
No comment left by this customer.
28/09/12
No comment left by this customer.
28/09/12
Excellent service!Thanks
28/09/12
No comment left by this customer.
28/09/12
No comment left by this customer.
28/09/12
collection was on time
28/09/12
Easy to use website and CityLink did a great job with pick up and delivery.
28/09/12
No comment left by this customer.
28/09/12
thankyou no problems but you could do with making your internet better for logging parcels to be collected . But great service
28/09/12
never had any issues, its always a pleasure.
28/09/12
Excellent service and courteous staff
28/09/12
No comment left by this customer.
28/09/12
No comment left by this customer.
28/09/12
Fantastic service thank you. First time I have used you and will definately use again!
28/09/12
Thanks very much for making your first booking with us.
No comment left by this customer.
28/09/12
Easy to use, with a nicely designed website. Makes sending parcels simple.
28/09/12
Cheers and we think the same too!!
No comment left by this customer.
28/09/12
Label download unavailable,collection 24 hrs LATE. Waited in all day as wanted to see driver as no label. Awful service. My customer waiting
28/09/12
Our Response: The service you booked has both the label and bag provided by the courier driver.
Very good service, no complaints
28/09/12
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