We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,433 reviews.
I had an issue and on your web site I could not find number to call @ parcel monkey, was directed to courier who wont speak to third party
25/10/12
your confrimed pickup and delivery times were not met
25/10/12
fantastic service I have recommended you to friends and you have never let me or them down keep up the fantastic work
25/10/12
Thank you and it's great to see you will be recommending us.
excellent service
25/10/12
would be better if we had say a one hour timeslot for collection - i waited in all day and item wasnt collected until 5.50pm!
25/10/12
If your own address details could be saved to auto fill the despatch address that would be great.
25/10/12
We do provide this option which can be found on the collection / delivery page.
Excellent service as it is - change nothing
25/10/12
No comment left by this customer.
25/10/12
No comment left by this customer.
25/10/12
Item unfortunately arrived damaged after transit.
25/10/12
Easy and reliable service
25/10/12
No comment left by this customer.
25/10/12
I was unable to locate your site for 24hrs, got nervouos you had gone so used other courier. No-one came for parcel anyway!!
25/10/12
first class
25/10/12
Brilliant ...will recommend.
25/10/12
Thank you very much.
No comment left by this customer.
25/10/12
excellent!
25/10/12
all went as stated, thanks
25/10/12
No comment left by this customer.
25/10/12
No comment left by this customer.
25/10/12
No comment left by this customer.
25/10/12
No comment left by this customer.
25/10/12
The parcels were delivered late to the destination (luckily they were still open)...they had to chase me to see where they were.
25/10/12
Good service, plenty of options available
25/10/12
very good ,prompt service
25/10/12
No comment left by this customer.
25/10/12
but the package arrived damaged box
25/10/12
Good service as described.
25/10/12
Arranging parcel pick up, was easy and the pick up driver was helpful, friendly and polite, parcel was delivered safely, Excellent service
25/10/12
We always advise our customers to get to know their local driver as they will often work around your needs.
From Leigh on Sea,Essex to Peterhead at the great speed.Excellent service at a reasonable price.
25/10/12
Excellent service, your site was easy to use, the informative emails much appreciated, timing was spot on and all at a reasonable price.
25/10/12
Very easy to use- best quote I could get for sending my Parcel to the States. Good tracking, and reliable.
25/10/12
Fantastic news!!
Fabulous service. So easy and reliable. A text to a mobile with an hour slot would have been the icing on the cake. Will use again.
25/10/12
Order was a disaster, the package wasn't collected and I had to get it to the depot myself. Package arrived damaged customer rejected order.
25/10/12
No comment left by this customer.
25/10/12
Service was good but a collection time window would be of great value.
25/10/12
On time,delivered safe,thank you
25/10/12
No comment left by this customer.
25/10/12
No comment left by this customer.
25/10/12
No comment left by this customer.
25/10/12
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