We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,787 reviews.
No comment left by this customer.
09/10/12
happy with service and fair price
09/10/12
No comment left by this customer.
09/10/12
quick pick and rapid delivery. will use again
09/10/12
You could not better the service I experience . Very, easy to book, smoothly executed and delivered on time.
09/10/12
faultless service
09/10/12
No comment left by this customer.
09/10/12
No comment left by this customer.
09/10/12
No comment left by this customer.
09/10/12
I always find your service fast and efficient. I wish your overseas deliveries were as competitive as the UK.
09/10/12
It costs much more to fly an item thousands of miles away than it does to drive them a few hundred ;-)
waited in all day need a time slot again
09/10/12
After being 'guaranteed' next day delivery, I logged on to the tracking site to find out it wasn't going to be delivered for another 2 days.
09/10/12
Our Response: I am sorry the delivery was delayed but you never booked the "guaranteed service."
No comment left by this customer.
09/10/12
Parcel Monkey was recommended to me by a customer. First class service and great prices. No more going to the post office for me. A+++
09/10/12
Fantastic news!!
A1
09/10/12
No comment left by this customer.
09/10/12
Very efficient service
09/10/12
Some of the links to docs/dispatch notes etc in your emails don't work very well and text is repeated. Otherwise, spot on.
09/10/12
very good
09/10/12
3 collections missed not happy at all have never had this service when using PM
09/10/12
Our Response: I am very sorry to read that and on behalf of the courier concerned please accept our apologies for this.
Having tried a number of couriers,Parcel Monkey/City Link are the best, and would recommend them to everyone, No problems at all
09/10/12
Thank you and it's great to see you will be recommending us.
Always a good service and value for money
09/10/12
Excellent cannot be faulted
09/10/12
No comment left by this customer.
09/10/12
Parcel collected and delivered exactly as agreed. Wonderful service.
09/10/12
No comment left by this customer.
09/10/12
Fast delivery - Good prices - woukd use again with out a doubt !
09/10/12
No comment left by this customer.
09/10/12
Great, simple to use website and has the best price I can find online!
09/10/12
No comment left by this customer.
09/10/12
No comment left by this customer.
09/10/12
No comment left by this customer.
09/10/12
DX 48hour - picked up, Wen, not delivered yet. No calling card, no communication from the courier. Poor tracking system on DX website
09/10/12
No comment left by this customer.
09/10/12
No comment left by this customer.
09/10/12
No comment left by this customer.
09/10/12
A more specific collection time would be better rather than between 8-6.
09/10/12
All very good
09/10/12
As I have not yet had notification that my item was delivered , I can't give any feedback yet
09/10/12
You could give a discount for multiple items
09/10/12
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