We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,787 reviews.
No comment left by this customer.
10/10/12
Really impressed with the service and the price is very good! Will use again A ++++++
10/10/12
Thank you very much.
Very simple and no issues. Would use again.
10/10/12
That's great news, cheers.
No comment left by this customer.
10/10/12
No comment left by this customer.
10/10/12
No comment left by this customer.
10/10/12
No comment left by this customer.
10/10/12
Verry good by suleiman Fofana
10/10/12
Thank you Suleiman.
Waited four days for NightFreight to collect
10/10/12
Our Response: On behalf of the courier concerned please accept our apologies for this.
very good value for money - service as described at a very good price
10/10/12
Excellent service, have used you before and have never had any problems.
10/10/12
Fantastic service. Thank you
10/10/12
Some communications whatsoever from collection company. Won't use again.
10/10/12
Good Service, with short notice collection. Very well priced.
10/10/12
Give definite time for parcel collection. I waited over six hours for mine to be collected .... Time I could have been doing other things =[
10/10/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
excellent
10/10/12
no comment
10/10/12
Parcel not collected on day paid for and procedure to resolve unclear but eventually sorted out by phone call which was not free
10/10/12
no comment
09/10/12
Excellent service with unbeatable prices. Was first time that I needed this service and will definetaly use again. quote process is easiest!
09/10/12
Thank's very much for making your first booking with us.
excellent service, but if u could specify a time slot it would not waste someones whole day
09/10/12
no comment
09/10/12
Courier did not pick up, they said they tried but as the office has two secretaries staffing it I doubt they had. They were not helpful
09/10/12
sadly and very frustratingly my parcels were not collected today. very cross as one parcel HAD to be there tomorrow. waited in all day.
09/10/12
no comment
09/10/12
no comment
09/10/12
no comment
09/10/12
No comment left by this customer.
09/10/12
Absolutely fantastic service, will definately be using you again and recommending you to all my friends. Thank You.
09/10/12
I have opened a case for this delivery, as it took nearly a week to be delivered, and was broken during transit. Terrible service!
09/10/12
advise on am or pm collections would be helpful so that one is not waiting in all day
09/10/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
was a little late getting to delivery address, but did arrive thats the main thing.
09/10/12
My parcel was never collected on 2 occasions even though my place of work was used for the collection address. I had to hand deliver myself
09/10/12
No comment left by this customer.
09/10/12
No comment left by this customer.
09/10/12
To ring the customer if unable to pick up parcel instead of waiting all day expecting someone to turn up.... Only to find they are not!!
09/10/12
very good as it is
09/10/12
No comment left by this customer.
09/10/12
Very good,colle
09/10/12
a time of pick up would be nice as it would save watting in all day ie morning or afternoon not all day
09/10/12
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