We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
No comment left by this customer.
14/10/12
How can you improve your service, Had my parcel collected Monday & delivered Tuesday, cannot get better than that
14/10/12
If everything was as reliable as Parcel Monkey and their Customer Service Dept, life would be so much easier!
14/10/12
Parcel collected from me but not delivered to my customer. Result I am out of pocket by £65. Now seeking legal advice to get money back
14/10/12
I've selected the wrong amount of insurance and the package has gone missing. I'm sure stating the item description is causing thefts@depots
14/10/12
No comment left by this customer.
14/10/12
Excellent swift service
13/10/12
No comment left by this customer.
13/10/12
Unfortunatly the parcel arrived open and broken, our customer is very unhappy, we need to look at your compensation policy.
13/10/12
verey good value for money and safe delivery
13/10/12
No comment left by this customer.
13/10/12
excellent service
13/10/12
Good service
13/10/12
very good service once again, thanks
13/10/12
fantastic service, no headaches, very painless.
13/10/12
No comment left by this customer.
13/10/12
Everything was carried out as promised - very efficient. Thanks
13/10/12
excellent as always thank you
13/10/12
arrived early and was very helpful, thankyou
13/10/12
great service...as expected
13/10/12
I found the service great, the only thing i could fault is the online tracking did not work...
13/10/12
Large item delivery, very cheap, and excellent service. Would highly recommend.
13/10/12
i took a day off work to wait for collection and no one turned up so i had to wait in another day. but the lady on phone was very helpful
13/10/12
Great service .....very fast shipping to Japan, will use again.
13/10/12
everything was OK.
13/10/12
No comment left by this customer.
13/10/12
Service was excellent. Very quick delivery. Can't critisise at all. Thanks.
13/10/12
excellent service, easy collection great easy online booking
13/10/12
No comment left by this customer.
13/10/12
On time and helpful. How do l know if the parcel arrived safely? I have had no feedback form the person l sent it to?
13/10/12
Since I didn't have the phone contact for the drop off, my number appeared on the label which would have been pointless.
13/10/12
This job was good, but last job was not satisfactory, as a double charge was made for 2 boxes from same address, this was notified.
13/10/12
Item was due to be picked up on Monday, i waited all day Monday all day Tuesday and It was picked up Wednesday after many phone calls servie
13/10/12
No comment left by this customer.
13/10/12
Very pleased with the service, much better than Interparcel and the couriers collect on time as well!
13/10/12
No comment left by this customer.
13/10/12
I tried to pay by card and "payment failed" was displayed, but I was still debited and the parcels were collected and delivered on time!
13/10/12
Arrived swiftly to take parcel with ready labelled bag. couldn't have been easier.
13/10/12
No comment left by this customer.
13/10/12
No comment left by this customer.
13/10/12
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