We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,580 reviews.
Excellent as usual Thankyou
17/10/12
Sizing for each price range could be clearer, rather than having to try different sizes to see what effect it has; e.g. list max weight size
17/10/12
Good service
17/10/12
The only thing I would add it would have suited my purposes better if I had been working to a smaller time slot.
17/10/12
No comment left by this customer.
17/10/12
No comment left by this customer.
17/10/12
Did very well. Definately will use again.
17/10/12
Thank you.
great service, many thanks
17/10/12
Parcel collected promptly and delivered as promised. Excellent service, the only one I'll use from now on.
17/10/12
Cheers.
No comment left by this customer.
17/10/12
No comment left by this customer.
17/10/12
excellent service, although for some reason i had two city link rivers call for my parcel half an hour apart
17/10/12
On behalf of the courier concerned please accept our apologies for this!!
Very reliable and excellent service couldn't fault you , thank you so much
17/10/12
And thank you so much for booking with us.
simpler interface
17/10/12
No comment left by this customer.
17/10/12
No comment left by this customer.
17/10/12
Can't fault the service, delivered by 10am the next day. thanks
17/10/12
No comment left by this customer.
17/10/12
No comment left by this customer.
17/10/12
No comment left by this customer.
17/10/12
phona support
16/10/12
Great service as always, picked up at short notice, delivered promptly.
16/10/12
No comment left by this customer.
16/10/12
No comment left by this customer.
16/10/12
Again very quick pick up and delivery, will use again Thank you.
16/10/12
Can't fault you.
16/10/12
perfect service so far! cheaper prices would be nice!!!
16/10/12
If only the couriers themselves would drop prices then we can pass this on to you ;-)
Cheap, available next day service! Superb!!
16/10/12
Excellent service!! Very happy
16/10/12
No comment left by this customer.
16/10/12
Completely satisfied. I have used your service twice lately. Pick-up was prompt, delivery was prompt. Parcels delivered undamaged. All OK!
16/10/12
That's music to our ears!!
a direct link to ebay order details would be very useful
16/10/12
Excellent service
16/10/12
Delivery driver did not turn up, 2 days in a row. I'd like a refund. Please call me on 07907982573z
16/10/12
start to finish very good service .Highly recommended.Many thanks
16/10/12
Thank you and it's great to see you will be recommending us.
Best price around top firm , could do with handling bigger parcels
16/10/12
I don't think you will find many that take items as large as we do via Nightfreight!!
Very good service easy to use the only thing is I don't seem to be able to send upright Hoovers with dx couriers it says i disappoint
16/10/12
That's because they won't fit in the bag provided for this service!!
Simple, easy and cost effective!
16/10/12
Booking given to wrong courier, non-collection reg. at 7.30a.m. correct courier not allocated. 13 hrs. I'm told too late to do anything!!
16/10/12
Our Response: You selected the courier at the time of booking not us.
Courier did not arrive on specified day, then appeared on the fri and my parcel is now showing as still uncollected and has not at recipient
16/10/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
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