We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
pick up with no problem and drop it off very fast...no fuss, no problem thats how i like it, thanks x
14/10/12
collected & delivered on time
14/10/12
All good not always most competitive
14/10/12
No comment left by this customer.
14/10/12
No comment left by this customer.
14/10/12
No comment left by this customer.
14/10/12
No comment left by this customer.
14/10/12
Previous collections / deliveries have been very poor but must say the last couple have been spot on.. Well done.
14/10/12
No comment left by this customer.
14/10/12
Always a great service from parcel monkey
14/10/12
No comment left by this customer.
14/10/12
yet another VERY bad experience! Terrible service, I won't be using your company again
14/10/12
No comment left by this customer.
14/10/12
Very happy, affordable and professional service
14/10/12
No comment left by this customer.
14/10/12
could offer pick up time slots
14/10/12
Parcel NOT collected, 2nd collection late, asked for before 4pm, picked up 17.40pm !! Not good enough.
14/10/12
Our Response: We are sorry but you can't specify a collection time.
well done, thanks
14/10/12
excellentant
14/10/12
100% service will use again
14/10/12
excellent service as per usual :) happy customer
14/10/12
faultless as expected
14/10/12
No comment left by this customer.
14/10/12
Prompt. No hidden costs and I like the enhanced post insurance rates.
14/10/12
Our Response: So it should have been 5 stars then........lol
none
14/10/12
No comment left by this customer.
14/10/12
No comment left by this customer.
14/10/12
very very good
14/10/12
Excellent service, it would be nice to know a rough time for collections but otherwise very happy
14/10/12
Excellent service, it would be nice to know a rough time for collections but otherwise very happy
14/10/12
Booking & delivery times fantastic. Actual courier had to be practically forced to bring the dishwasher inside though hence review
14/10/12
Needed more space in the notes for driver bit and as my printer broke I had to find someone else to print label which was a bit of a pain.
14/10/12
reliable service
14/10/12
No comment left by this customer.
14/10/12
No comment left by this customer.
14/10/12
collected a day late, delivered late with no notification, customer was waiting all day for collection and not told it wasnt going to happen
14/10/12
nice work
14/10/12
parcel was picked up on tuesday and wasnt logged onto my personal account. the parcel is lost and untraceable.
14/10/12
It would have better had not my mobile number been automatically inserted in the box for the recipient's mobile - no help to the lost driver
14/10/12
Package was picked up as arranged, and delivered on time, my customer was very impressed, notification was good, all in all a good deal.
14/10/12
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