We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,787 reviews.
No comment left by this customer.
09/10/12
No comment left by this customer.
08/10/12
Top service used 3 times never let down Tariq Raja Oxford
08/10/12
Thank you Tariq.
Flawless. Great service - thank you.
08/10/12
Very efficient!
08/10/12
No comment left by this customer.
08/10/12
Great service and price yet again thanks
08/10/12
Booked on Tuesday for Thursday collection, lots of notice! and a day we would be in. The courier didn't turn up! Item not delivered til Mon!
08/10/12
Our Response: On behalf of the courier concerned please accept our apologies.
No comment left by this customer.
08/10/12
hot service :-)
08/10/12
Courier didnt turn up delayed the goods being delivered to the customer went to wrong unit and we had to chase up poor customer service
08/10/12
possibly make batch ordering a bit easier by remembering collection details. saves time on forms and make the whole process quicker.
08/10/12
Wel I must say top marks you collected and delivered quicker than parcel 2go and I will use you from now on thank you very much 5 star
08/10/12
That's music to our ears!!
Thank you so much, very happy with service. to Ireland
08/10/12
No comment left by this customer.
08/10/12
No comment left by this customer.
08/10/12
No comment left by this customer.
08/10/12
Great service, great prices
08/10/12
Very impressed and we didn't even leave the house. Will certainly recommend and will use you again. Thank you.A*******
08/10/12
Thank you and it's great to see you will be recommending us.
Once more great service, cheapest I can find! A++++++++++++++++++++++++
08/10/12
The service was very good and price very reasonable. Morning or afternoon collection option would be preferable
08/10/12
lost believed to be left at wrong address, still awaiting delivery !!!!!!!!!!! POOR
08/10/12
Our Response: I am sorry to read that. Please contact our online support team who will look into this for you.
No comment left by this customer.
08/10/12
No comment left by this customer.
08/10/12
Parcel not collected, had to get parcel to depot myself. No reply to my email complaining
08/10/12
Have started using you again recently and have been very good I have one critisism you don't accept PayPal payment like you use to do
08/10/12
No comment left by this customer.
08/10/12
I was told the driver was on his way on the due day but it wasn't collected until the following day.
08/10/12
excellent price and service, many thanks! missed the first attempt at collectiom but re-arranged with ease! fab service.
08/10/12
No comment left by this customer.
08/10/12
item was picked up by nightfreight 4 days after original pick up date and driver said he had picked job up that morning. NOT HAPPY !!!
08/10/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with the courier.
excellent keep up the good work. faultless
08/10/12
No comment left by this customer.
08/10/12
fast service.pick up was missed and del driver went back next day .will recommed
08/10/12
GOOD SERVICE AND QUICKLY DELIVERED THANKS
08/10/12
No comment left by this customer.
08/10/12
Good
08/10/12
No comment left by this customer.
08/10/12
ALWAYS GREAT SERVICE
08/10/12
Very happy with all aspects of the service, maybe an idea of morning or afternoon pick up would make it perfect as I had to wait in all day.
08/10/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
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