We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
a direct link to ebay order details would be very useful
16/10/12
Excellent service
16/10/12
Delivery driver did not turn up, 2 days in a row. I'd like a refund. Please call me on 07907982573z
16/10/12
start to finish very good service .Highly recommended.Many thanks
16/10/12
Thank you and it's great to see you will be recommending us.
Best price around top firm , could do with handling bigger parcels
16/10/12
I don't think you will find many that take items as large as we do via Nightfreight!!
Very good service easy to use the only thing is I don't seem to be able to send upright Hoovers with dx couriers it says i disappoint
16/10/12
That's because they won't fit in the bag provided for this service!!
Simple, easy and cost effective!
16/10/12
Booking given to wrong courier, non-collection reg. at 7.30a.m. correct courier not allocated. 13 hrs. I'm told too late to do anything!!
16/10/12
Our Response: You selected the courier at the time of booking not us.
Courier did not arrive on specified day, then appeared on the fri and my parcel is now showing as still uncollected and has not at recipient
16/10/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Friendly and helpful when i phoned your helpline with a query. Incredibly efficient service and reasonably priced. will use your service aga
16/10/12
collection and delivery was excellent, price could not be beaten, all round excellent service thank you
16/10/12
I can't say I wasn't worried after reading all the negative feedback about you but I have to say you exceeded all my expectations! Thanks
16/10/12
Thank you very much.
No comment left by this customer.
16/10/12
No comment left by this customer.
16/10/12
top service will recomend to all my mates 100%
16/10/12
Thank you and it's great to see you will be recommending us.
the company coming to collect the parcel did not turn up, they said they did turn up but did not as i was sat home all day, deliverd myself
16/10/12
excellent
16/10/12
Im continually pleased with both the service and the prices over a range of shipmets from not too heavy up to pallet wieights , brilliant
16/10/12
No comment left by this customer.
16/10/12
reliable and on time!
16/10/12
Picked up 20kg parcel Shepperton 16.00hrs dropped off Cardiff 13.00hrs following day all for under a tenner. What more need I say?
16/10/12
Fantastic news!!
No problems at all
16/10/12
No comment left by this customer.
16/10/12
Best Price and 5 *service!!
16/10/12
No comment left by this customer.
16/10/12
No comment left by this customer.
16/10/12
No comment left by this customer.
16/10/12
No comment left by this customer.
16/10/12
As usual everything perfect, thank you.
16/10/12
No comment left by this customer.
16/10/12
Good service
16/10/12
Very good thankyou
16/10/12
as usual excellent service
16/10/12
Easy to use, prompt, reliable; recommended.
16/10/12
Advice of collection either am or pm would be a big improvement on any time
16/10/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
gREAT sERVICE
16/10/12
very reliable, fast delivery, and very competative prices, very pleased up to now.
16/10/12
No comment left by this customer.
16/10/12
Picked up and delivered as expected.
16/10/12
No comment left by this customer.
16/10/12
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