We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,801 reviews.
The delivery driver didn't turn up on the day that I had booked and it was only because I phoned that I new he would turn up the next day
12/10/12
No comment left by this customer.
12/10/12
No comment left by this customer.
12/10/12
No comment left by this customer.
12/10/12
Great service. Fast, efficient and easy.
12/10/12
I have used you three times and been very impressed with the service, drivers are great and service fantastic
12/10/12
On this occasion. You guys were perfect! Many Thanks! Brian
12/10/12
No comment left by this customer.
12/10/12
An improvement would be to be able to copy details from Parcel 1 into subsequent parcels when the details are the same
12/10/12
Just to thank you for the prompt and swift service you provided.
12/10/12
No comment left by this customer.
12/10/12
No comment left by this customer.
12/10/12
Item was badly damaged by couriers
12/10/12
The next day City Link service is very good and a reasonable cost. However, are there not 48-72 hr economy services that are cheaper?
12/10/12
Really pleased. Only thing that could be improved is specified pick-up time (or, say, a two-hour window) to save waiting in all day.
12/10/12
No comment left by this customer.
12/10/12
Cannot improve
12/10/12
No comment left by this customer.
12/10/12
The driver didnt want to sign for collection, we had to make him do it
12/10/12
No comment left by this customer.
12/10/12
A* service, very happy
12/10/12
Satisfactory, due to small deley in delivery do Slovakia via Parcel Force.
12/10/12
Excellent Service Would Recommend
12/10/12
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
12/10/12
Always punctual, great service :-)
12/10/12
Great service
12/10/12
Excellent service. Somewhat warey of the £10 excess charge though can understand reasoning for it.
12/10/12
Excellent service tracking information was wrong but no worries great service and cheap cheers david stewart
12/10/12
Thank you very much David.
No comment left by this customer.
12/10/12
Smooth and easy. Parcel Force arrived the next day and my package was delivered to Sweden within a week. Half the normal price.
12/10/12
No comment left by this customer.
12/10/12
Everything went perfect. Great name BTW its why I picked this company :D
12/10/12
Good delivery service as usual
12/10/12
I was particulary impressed with the driver who collected the package.
12/10/12
No comment left by this customer.
12/10/12
All good, as usual. When will the Parcel Force special offer return?
12/10/12
Highly recommended. Speed dispatch and safely delivered
12/10/12
Excellent service. Prompt pick and swift delivery.
12/10/12
Collection was supposed to be made Monday 8th Oct, was actually collected Thursday 11th Oct after 3 phonecalls/complaints by me. TERRIBLE
12/10/12
Collected as requested and delivered around mid day !!! - Very Good
12/10/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
