We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
No comment left by this customer.
17/10/12
Another good experience using Parcelmonkey
17/10/12
Can you let me know if the collection is to be in the morning or in the afternoon in future?
17/10/12
At the moment we can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Parcel was collectd 1 day late
17/10/12
Delivered within promised time.
17/10/12
efficient good value
17/10/12
Really good service!!!
17/10/12
No comment left by this customer.
17/10/12
Great thanks *****
17/10/12
No comment left by this customer.
17/10/12
Collection and delivery as specified - very happy!
17/10/12
Great service will definately use again
17/10/12
Thank you very much.
Courier did not pick up as schedule and said that they came. But we were here the whole day. Cargo was delay for 4 days.
17/10/12
Wonderful service once again thank you
17/10/12
No comment left by this customer.
17/10/12
I think the system works very well
17/10/12
No comment left by this customer.
17/10/12
Excellent all round. Keep up the good work.
17/10/12
We will always try our very best.
No comment left by this customer.
17/10/12
No comment left by this customer.
17/10/12
Parcel was collected even tho I had been incorrectly informed that it was 3 individual parcels rather than 1 combined one. Much appreciat
17/10/12
First time i used this service having never heard of it before, and i found it to be brilliant. very competitive and done what i wanted.
17/10/12
Thank's very much for making your first booking with us.
I thought the service was efficient and good value for money. I will certainly use you for all my future shipments
17/10/12
That's great news, cheers.
No comments
17/10/12
No comment left by this customer.
17/10/12
Picked up very quickly, Thank you, but didn't arrive at the destination until this morning 17 Oct ?? that's a long 48 hrs
17/10/12
The first delivery attempt failed as no one was in to sign for the item.
all good, smooth transaction
17/10/12
Our Response: So it should have been 5 stars then........lol
I ordered two parcel collections. One didn't show up on the driver's system so he couldn't take it, which made the collection a day late.
17/10/12
Our Response: Sorry to read that as both instructions were sent so that should have made the two collections happen at the same time.
my bags it's be broken
17/10/12
very happy with parcel monkey.
17/10/12
YOU ARE RUBBISH. Twice the item has been in reception with a label and has not been picked up. No contact. ****.
17/10/12
Found easier to drop parcel off
17/10/12
no drama. parcel picked up and delivered.
17/10/12
No comment left by this customer.
17/10/12
No comment left by this customer.
17/10/12
Brilliant service but if collection time could be broken down to at least half a day that would be very helpful
17/10/12
No comment left by this customer.
17/10/12
Picked up and delivered on time, intact and on budget. Brilliant.
17/10/12
Very good vfm and quick
17/10/12
Faultless service with excellent communication, clear easy-to-use booking service and efficient delivery of item. Thank you!
17/10/12
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