We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,801 reviews.
The parcel was collected a day late, I paid for Next day delivery. It took me 20 minuits to get through to City Link.
15/10/12
One minor niggle: I could not download the address label. I could access the link and print it, but download would not work.
15/10/12
Excellent service
15/10/12
absolutely brilliant service,
15/10/12
No comment left by this customer.
14/10/12
No comment left by this customer.
14/10/12
Pickup was excellent. Driver courteous. All good.
14/10/12
No comment left by this customer.
14/10/12
No comment left by this customer.
14/10/12
Can't believe how easy and efficient it was. Will never go back to the post office as double the price!
14/10/12
That's music to our ears!!
Completely hassle free from start to finish. Easy to use website, good prices and did exactly what I paid for! Thanks very much!
14/10/12
Really pleased with the service, very reliable
14/10/12
pick up with no problem and drop it off very fast...no fuss, no problem thats how i like it, thanks x
14/10/12
collected & delivered on time
14/10/12
All good not always most competitive
14/10/12
No comment left by this customer.
14/10/12
No comment left by this customer.
14/10/12
No comment left by this customer.
14/10/12
No comment left by this customer.
14/10/12
Previous collections / deliveries have been very poor but must say the last couple have been spot on.. Well done.
14/10/12
No comment left by this customer.
14/10/12
Always a great service from parcel monkey
14/10/12
No comment left by this customer.
14/10/12
yet another VERY bad experience! Terrible service, I won't be using your company again
14/10/12
No comment left by this customer.
14/10/12
Very happy, affordable and professional service
14/10/12
No comment left by this customer.
14/10/12
could offer pick up time slots
14/10/12
Parcel NOT collected, 2nd collection late, asked for before 4pm, picked up 17.40pm !! Not good enough.
14/10/12
Our Response: We are sorry but you can't specify a collection time.
well done, thanks
14/10/12
excellentant
14/10/12
100% service will use again
14/10/12
excellent service as per usual :) happy customer
14/10/12
faultless as expected
14/10/12
No comment left by this customer.
14/10/12
Prompt. No hidden costs and I like the enhanced post insurance rates.
14/10/12
Our Response: So it should have been 5 stars then........lol
none
14/10/12
No comment left by this customer.
14/10/12
No comment left by this customer.
14/10/12
very very good
14/10/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
