We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,584 reviews.
Your site is OK but Courier still hasn't delivered my parcel or replied to my complaints. They give you a bad name.
28/11/12
No comment left by this customer.
28/11/12
great service
28/11/12
item was picked up on time and delivered on time for a great price! Would recommend
28/11/12
No comment left by this customer.
28/11/12
No comment left by this customer.
28/11/12
Very fast and competative price
28/11/12
quick and efficient
28/11/12
very very good great service easy affordable lovely xx
28/11/12
Thank you very much. xx
the reciever said that the box had been opened and the contents were damaged.
28/11/12
No comment left by this customer.
28/11/12
No comment left by this customer.
28/11/12
spot on thank you
28/11/12
No comment left by this customer.
28/11/12
always a good service
28/11/12
late collection, late delivery to wrong address. 24hr service took 6days avoid parcelforce
28/11/12
No comment left by this customer.
28/11/12
Your service is very 'hit and miss'. You do what is required sometimes, then get it horrible wrong on other occasions.
28/11/12
would be good to have tighter pick up timesframes
28/11/12
I would have preferred a more narrow/precise time slot for the collection of my parcel
28/11/12
no comment
28/11/12
no comment
28/11/12
no comment
28/11/12
no comment
28/11/12
Slightly overpriced this time by £2.00. Thought i would check with parcel 2 go afterwards found £2.00 cheaper.
28/11/12
excellent service, got from manchester to canada in three days and was delivered on a sunday too, would defo use again. thank you
28/11/12
Excellent service picked up on time and delivered very quickly, a commendable service which I would certainly use again. THANK Y
28/11/12
no comment
28/11/12
no comment
28/11/12
good job
28/11/12
Good service, however I have not been able to track the progress of my parcel, know it has arrived at its destination the recipient told me
28/11/12
No comment left by this customer.
28/11/12
Every parcel that I send however well it is packed arrives with broken pieces - 1/6th of the box was broken last posting. very frustrating
28/11/12
Swift easy service at a good price. Well done.
28/11/12
city link have a bad reputation, on this occasion all went incredibly well!
28/11/12
Less use of jargon on the track & trace history. I am quite bright but did not understand quite a few of the comments on the order. Good val
28/11/12
Actually went with your competitor at first, somethingorrather2go!!, and they had let me down. Went with you and 5*. Thanks
28/11/12
Thank's very much for making your first booking with us.
great work - thank you
28/11/12
Absolutely fantastic service! Much simpler and user friendly than setting up individual accounts with the courier companies.
28/11/12
Fantastic news, Thanks very much.
prompt pick ups and excellent service.
28/11/12
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