We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,836 reviews.
No comment left by this customer.
16/01/13
would you please contact me as the item was delivered broken. thank you
16/01/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team who will help you with your claim.
Great service, as always!
16/01/13
Thank you very much :-)
Good
16/01/13
No comment left by this customer.
16/01/13
Just found trying to re email your labels a problem but it could well have been me !
16/01/13
everything went very smoothly and speedily.
16/01/13
No comment left by this customer.
16/01/13
Very good service at excellent price. Will definitely use your service again.
16/01/13
Thanks very much.
No comment left by this customer.
16/01/13
Fabulous as per usual!!! Thank you!!! x
16/01/13
Thank you x
As always, excellent value and great service, highly recommended!
16/01/13
Thank you and it's great to see you will be recommending us.
No issues, obviously cost is always going to be a factor but very reasonable for next day delivery £8.99
16/01/13
No comment left by this customer.
16/01/13
After waiting in all day for a parcel to be collected it was not picked up. It was collected the next day, took a day off work too
16/01/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for their error.
No comment left by this customer.
16/01/13
all ok
16/01/13
Everything ran smoothly from order placement, clear instruction, pick-up and delivery - Highly recommended thank-you
16/01/13
Thank you and it's great to see you will be recommending us.
Great service with City Link...always on time, very efficient, smart....and good value....no changes required!
16/01/13
excellent service
16/01/13
will use again and again many thanks
16/01/13
Fantastic news!!
easy to book, and excellent service, would highly recommend and use again.
16/01/13
No comment left by this customer.
16/01/13
No comment left by this customer.
16/01/13
very good speedy delivery
16/01/13
No comment left by this customer.
16/01/13
thankyou for the great service very helpfull and driver excellent thankyou
16/01/13
No comment left by this customer.
16/01/13
No comment left by this customer.
16/01/13
No comment left by this customer.
16/01/13
No comment left by this customer.
16/01/13
collected promptly and delivered on time Thank you
16/01/13
Thanks very much.
Easy and straightforward at the right price.
16/01/13
Paid for a collection and told my customer item would be with them next day, but the courier didn't turn up until the next day.
16/01/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection and we will speak with them.
No comment left by this customer.
16/01/13
No comment left by this customer.
16/01/13
The service was excellent, easy to use, was delivered as promised and was easy to track
16/01/13
Thank you very much.
Extremely happy with the service that parcel monkey gave me with sending an international package to Australia, will happily use you again
16/01/13
It's great to see you are so pleased with our own International service :-)
No comment left by this customer.
16/01/13
No comment left by this customer.
16/01/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
