We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,281 reviews.
No comment left by this customer.
26/02/13
Collected and delivered all on time. Great service.
26/02/13
No comment left by this customer.
26/02/13
Fantastic, item collected at 10.20am and delivered as promised the next day A++++++++++++
26/02/13
BRILLIANT SERVICE,EXCELLENT PRICES AND EASY TO NAVIGATE WEBSITE,5 STAR
26/02/13
Would be good to provide an am or pm collection time
26/02/13
Everything worked well - label, tracking. Thank you.
26/02/13
No comment left by this customer.
26/02/13
My first time with Parcel monkey - an excellent service - Thank You.
26/02/13
Thank you for making your first booking with us and welcome aboard :-)
First class service from collection to delivery
26/02/13
I could not improve on the experience I had with parcel monkey. Everything was done according to our requirements.
26/02/13
Prices to high, always try to avoid using PM whenever possible
26/02/13
Our Response: And yet you have made 347 bookings with us in two years.
No comment left by this customer.
26/02/13
Nothing to suggest, a very smooth, simple process from start to finish!
26/02/13
No comment left by this customer.
26/02/13
Maybe a cheap budget parcel service for low value / lighter parcels 1 - 5 kg
26/02/13
excellent-picked up and delivered on time--will use again..
26/02/13
Easy to book collection, delivery on promised day, excellent service
26/02/13
very good ...
26/02/13
No comment left by this customer.
26/02/13
No comment left by this customer.
26/02/13
excellent service
26/02/13
if ever a delivery company needed good words it parcel monky as you do what it said on the tin , perfect never change
26/02/13
No comment left by this customer.
26/02/13
No comment left by this customer.
26/02/13
thanks soooo much
26/02/13
No comment left by this customer.
26/02/13
Sometimes it would be realy great to actually speak to a real person rather than do it all online.
26/02/13
No comment left by this customer.
26/02/13
No comment left by this customer.
26/02/13
thank you so much. great service and prompt. I highly recommend parcel monkey
26/02/13
Thank you and it's great to see you will be recommending us.
Parcel still waiting to be collected after 4 days
26/02/13
Our Response: The order iin question was collected on February 20th and signed for by 'STAVES' at 15:16 on Thursday 21st February.
No comment left by this customer.
26/02/13
No comment left by this customer.
26/02/13
No comment left by this customer.
26/02/13
very efficient. Pick up on time, delivery on time. excellent price. Will definitely use it again.
26/02/13
maybe you could have an option to provide boxes and packaging to fit the specs of thepackage? - apart form that it is a great service.
26/02/13
Thank you for your suggestion but this is not an area we wish to get involved with.
Courier failed to collect the parcel on time thus it was delivered 1 day late. Noone acknowledges this and customer service appear to not c
26/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No comment left by this customer.
26/02/13
Thanks you did good
26/02/13
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