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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,886 reviews.
Thank you for your service.
17/01/13
And thank you so much for booking with us.
No comment left by this customer.
17/01/13
Delivery first time the courier, I am told, tried to deliver after 7.00pm, no doubt held up somewhere. Delivered the following day so thanks
17/01/13
Good service at reasonable cost No complaints
17/01/13
5 stars
17/01/13
very satisfied
17/01/13
excellent service came when advised, although package stated fragile driver was a bit heavy handed luckily item arrived fine
17/01/13
Would be really useful to get ETA for courier pickup if poss! Even am / pm indication.
17/01/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Everything went very well. Prompt pick up, prompt delivery. Thanks
17/01/13
Pickup was very fast. Parcel was delivered in 9 days, in good condition. Only shame was that online tracking was never updated.
17/01/13
It's great to see you are so pleased with our own International service and sorry about the tracking issue :-)
Very pleased with service. I used to use parcels2go but they let me down twice!
17/01/13
Thank you very much and welcome aboard!!
Service is always as promisecd
17/01/13
Thanks clear concise information punctual collection.
17/01/13
Good
17/01/13
Fantastic service as always thank you
17/01/13
No comment left by this customer.
17/01/13
Excellent service and prompt delivery. Recommended
17/01/13
SENT PARCEL, PROVIDED NUMBERS,RETURNED TO US-NO!!!! CONTACT SINCE ALTHOUGH WE E-MAILED-RUBBISH
17/01/13
Our Response: I am sorry to read that but we have no message from you within our system since November 2011. Please contact our online support team who will investigate this matter further for you..
The parcel was delivered to Italy as promised, in 3 working days. Fantastic
17/01/13
Brilliant!!
No comment left by this customer.
17/01/13
No comment left by this customer.
17/01/13
Perfect !
17/01/13
excellent again
17/01/13
Cheers :-)
No comment left by this customer.
17/01/13
No comment left by this customer.
17/01/13
No comment left by this customer.
17/01/13
Fantastic hassle free service
17/01/13
no comment
17/01/13
no comment
17/01/13
ordered guaranteed next days service and parcel was delivered next day. recommend to anyone and would certainly use again
16/01/13
Thank you and it's great to see you will be recommending us.
all ok thanks
16/01/13
Very good service will defo deal with again
16/01/13
No comment left by this customer.
16/01/13
cheap and fast delivery will deal again
16/01/13
if you ask for a contact number you should ring on collection if you can find it. also if the courier cant collect some warning would be gud
16/01/13
Our Response: Your details are provided to the courier but we can't control the actions of an individual driver who does not work for us. However we do agree with your point and talk about this kind of thing all the time with the management teams of the couriers we work with.
Parcels collected & delivered on time (I think - still waiting to receive feedback from one). Thank you.
16/01/13
No comment left by this customer.
16/01/13
A fantastic delivery service,which i will definetly use again.A+++++++++++++++++++++++++++++++++++++++++++++++
16/01/13
No comment left by this customer.
16/01/13
No comment left by this customer.
16/01/13
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