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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
This service is realy professional
21/01/13
Thank you and we always try our very best to help.
Reliable, fast service. Great prices too.
21/01/13
Cheers :-)
Good service. Easily booked online. prompt pick up and delivery. * Will * use again.
21/01/13
No comment left by this customer.
21/01/13
Website easy to use and parcel picked up when it should and delivered on time too. Definitely use again!
21/01/13
thanks great service
21/01/13
The package arrived te expected day but was slightly open so wasn't 100% happy
21/01/13
Our Response: Sorry to read that but could the sticky tape have become loose in transit?
No comment left by this customer.
21/01/13
Second time of using and as expected Parcel Monkey was first class. Will use again!!
21/01/13
Thank you very much.
No comment left by this customer.
21/01/13
the courrier did not arrive on the day booked and I waited in all day. The system said that my building was closed, completely untrue!
21/01/13
Our Response: I am sorry to read that but the tracking details show what the driver entered at the time of the attempted collection.
No comment left by this customer.
21/01/13
So far so good.
21/01/13
Excellent service. Quick collection and delivery which I could track on line. will definately use you again
20/01/13
everything was good,
20/01/13
No comment left by this customer.
20/01/13
No comment left by this customer.
20/01/13
No comment left by this customer.
20/01/13
Quote with parcel value box. As I had to pay an additional £15 as there is not an option to include the insurance
20/01/13
No comment left by this customer.
20/01/13
Because of snow you DX have yet to pick up i assume. Lack of communication from you hasn't filled me with confidence this time.
20/01/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Second collection you've done for me excellent got another coming soon thanks for being so good pleasure to use you
20/01/13
Our Response: So it should have been 5 stars then........lol
No comment left by this customer.
20/01/13
No comment left by this customer.
20/01/13
great
20/01/13
No comment left by this customer.
20/01/13
No comment left by this customer.
20/01/13
Fast delivery.Good price.Great communication.Thank You
20/01/13
very good arrived no probs
20/01/13
very good collected and delivered nxt day.
20/01/13
prompt and super service
20/01/13
Excellent! Easy order and delivery was great
20/01/13
No comment left by this customer.
20/01/13
greatservice, will use again
20/01/13
No comment left by this customer.
20/01/13
No comment left by this customer.
20/01/13
Good service
20/01/13
Great stuff, not a usual pickup but expertly handled
20/01/13
Be clearer about the consignment number and which web page it is tracked on
20/01/13
No comment left by this customer.
20/01/13
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