We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,857 reviews.
wiil be using you again only comment is can you try and make it easier to book multiple different drops from one collection point
25/02/13
Why do you need to take out extra insurance when you give upto £20 free
25/02/13
No comment left by this customer.
25/02/13
No comment left by this customer.
25/02/13
all ok and easy to use. thank you
25/02/13
collected on time and delivered quickly
25/02/13
No comment left by this customer.
25/02/13
no comment
25/02/13
no comment
25/02/13
...
25/02/13
Our Response: not sure what ... means.
purchaser satisfied with quick service. Many thanks
25/02/13
Good service as normal thank you.
25/02/13
no comment
24/02/13
Very good service:-) I'm so impressed about this company! Keeps it up ,don't let us down :-) xxx
24/02/13
We will always try our very best xxx
Great Service, good value too.
24/02/13
No comment left by this customer.
24/02/13
No comment left by this customer.
24/02/13
Excellent service. On time and at a reasonable price 10/10
24/02/13
Thank you very much.
Delivered in good condition, parcel marked as fragile but driver seemed fairly rough.
24/02/13
Great service. Collected as planned and delivered on time. Will use again
24/02/13
No comment left by this customer.
24/02/13
Thanks for the continuing great service. Only one improvement i can think of. The instructions to driver could allow a few more charactors
24/02/13
Very good service and price
24/02/13
Fantastic service, thank you, will use again
24/02/13
No comment left by this customer.
24/02/13
You need to include a PayPal payment option (despite their charges!)
24/02/13
first time of using - so much cheaper and more convenient than taking to the post office and delivered the next day. Brilliant thanks
24/02/13
Thank's very much for making your first booking with us and welcome aboard :-)
No comment left by this customer.
24/02/13
Service is slow. Deliverys to be picked up dont get picked up on time.
24/02/13
Good price, very easy and delivered within 24 hours.
24/02/13
The web site was easy and quick to use, very initiative and my order was dealt with totally as expected. I will use this service again.
24/02/13
No comment left by this customer.
24/02/13
No comment left by this customer.
24/02/13
Parcel wasn't collected. Parcelmonkey staff didn't understand emails and haven't responded, apologised or refunded
24/02/13
The first time I had used the service and I was very pleased. There were no hiccups and easy to track the parcel
24/02/13
Collected on time, delivered on time good service
24/02/13
No comment left by this customer.
24/02/13
No comment left by this customer.
24/02/13
courier failed to deliver
24/02/13
No comment left by this customer.
24/02/13
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