We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,281 reviews.
Although I purchased 24 hour delivery it took 2 days to get there.
25/02/13
Very quick and easy. Would definitely use again.
25/02/13
Very Pleased, would be nice to have lable that can be printed on diffrent size stick lables. much cheaper than parcel2go.
25/02/13
Excellent service, fantastic price. Highly Recommended !
25/02/13
I was very pleased with the service the young man who collected parcel was very polite thank you
25/02/13
Our Response: So it should have been 5 stars then........lol
Great service as usual, but you do need to introduce a collection window, even if its only AM or PM, saves waiting in all day for collection
25/02/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
25/02/13
did not collect AGAIN
25/02/13
Pick up on time, safe delivery - what more could one ask?
25/02/13
No comment left by this customer.
25/02/13
No comment left by this customer.
25/02/13
good fast and efficient!
25/02/13
great service as we expected, thank you
25/02/13
No comment left by this customer.
25/02/13
No comment left by this customer.
25/02/13
No comment left by this customer.
25/02/13
No comment left by this customer.
25/02/13
Parcel was collected on the day and delivered the day after. I would prefer if the courier could give an am or pm for collection.
25/02/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
25/02/13
No comment left by this customer.
25/02/13
As always, easy to request cost & book collection. Highly recommend for all parcels. Saves trip to post office, and cheaper too.
25/02/13
Thank you very much.
parcel requested to go on a specific day, this time only 24 hours late, previous occasion weeks. I suppose things improved!
25/02/13
really great service. thankyou!
25/02/13
Cheers :-)
Easy to use, great price, easy to track,You do what you say you will. A1 Guys THANKS. Rick on Exmoor
25/02/13
Thanks Rick on Exmoor, and keep you eye out for that beast ;-)
wiil be using you again only comment is can you try and make it easier to book multiple different drops from one collection point
25/02/13
Why do you need to take out extra insurance when you give upto £20 free
25/02/13
No comment left by this customer.
25/02/13
No comment left by this customer.
25/02/13
all ok and easy to use. thank you
25/02/13
collected on time and delivered quickly
25/02/13
No comment left by this customer.
25/02/13
no comment
25/02/13
no comment
25/02/13
...
25/02/13
Our Response: not sure what ... means.
purchaser satisfied with quick service. Many thanks
25/02/13
Good service as normal thank you.
25/02/13
no comment
24/02/13
Very good service:-) I'm so impressed about this company! Keeps it up ,don't let us down :-) xxx
24/02/13
We will always try our very best xxx
Great Service, good value too.
24/02/13
No comment left by this customer.
24/02/13
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