We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,281 reviews.
Excellent service, thank you
01/03/13
2 hour slot for residential pickup or at least am/pm
01/03/13
True excellence in every way, feed back from yourselves and driver, times giver were exact, definitely be using you in future many thanks
01/03/13
And many thanks from ParcelMonkey for booking with us :-)
no comment
01/03/13
It's 1st March and the parcel was collected 18th February and it still hasn't arrived at it's delivery destination. Not a happy bunny!
01/03/13
Our Response: Sorry to read that and if you contact our online support team they will look into this further for you.
Picked up and delivered exactly as described. Would highly recommend.
01/03/13
Thank you and it's great to see you will be recommending us.
no comment
01/03/13
no comment
01/03/13
Very good
01/03/13
I don't think the service you supplied to me can be improved upon. Everything was as it should be, with a competition beating price.Thanks
01/03/13
That's music to our ears!!
No comment left by this customer.
01/03/13
it would be helpful to be given a pick-up time slot, even if it is only am or pm
01/03/13
no comment
01/03/13
no comment
01/03/13
no mention of needing to print label when ordering. very expensive to ship higher value goods.
01/03/13
no comment
01/03/13
no comment
01/03/13
no comment
01/03/13
Very efficient and good value for money
01/03/13
Great service thank you
01/03/13
Parcel picked up and delivered to Scotland next day, easily tracked. highly recommended AAAAAA++++++
01/03/13
Fantastic news, Thanks very much.
Problem free
01/03/13
No comment left by this customer.
01/03/13
Good service-pick up & drop as stated
01/03/13
Seem less, cheap efficent. Brilliant thank you
01/03/13
Would prefer a morning or afternoon collection options. Otherwise excellent service. Thanks
01/03/13
the delivery was 2-3 days but in fact took longer.
01/03/13
No comment left by this customer.
01/03/13
No comment left by this customer.
01/03/13
Parcels picked up as arranged.
01/03/13
Great price excellent service alway sgreat to have the documents ready to print yourself
01/03/13
Excellent service, will use again.
01/03/13
Thank you very much.
No comment left by this customer.
01/03/13
i have checked it was delivered hopefully it was alright
01/03/13
good job
01/03/13
Information about parcel tracking could have been a little better.
01/03/13
No comment left by this customer.
01/03/13
Had 3 items collected on the same day and one was not logged on the system so couldn't trace it at all and it was delivered late
01/03/13
I love a pork pie with a bit of pickle at lunchtime. And, surprisingly, sometimes have peanut butter (crunchy obviously) and banana sarnie.
01/03/13
I enjoy a chicken and bacon roll, large on granary bread obviously. Sometimes I have a bit of fruit but prefer a good old chocolate bar ;-)
great service at a great price! thank you!
01/03/13
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