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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,005 reviews.
The pick up worked well - even in poor weather. I had to leave the parcel outside but it was picked up OK and the paper signed.
22/01/13
Brilliant news!!
Happy overall. A morning OR afternoon collection notice by the couriers would be of some help. Saves wasting a day waiting. Otherwise happy!
22/01/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Absolutely fine
22/01/13
No comment left by this customer.
22/01/13
great service...parcel collected and delivered no problem
22/01/13
Brilliant service. Everything went smoothly. Excellent value.
22/01/13
all good
22/01/13
Everything perfect - will use you again.
22/01/13
Printing out the label was the only set back for me but otherwise very good.
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
Hassle free effcient service, would recommend and use again in the future.
22/01/13
Thank you and it's great to see you will be recommending us.
Great as always
22/01/13
wow was very pleased next day delivery, a big thank you to all ,thanks again
22/01/13
No problems at all. Payed and received excellent service.
22/01/13
my recent delivery was spot on , and delivered early, was left in requested place. and goods were all in good condition, thanks.
22/01/13
Very pleased, quick and reliable service, keep it up!
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
Very efficient service and reliable
22/01/13
best service
22/01/13
No comment left by this customer.
22/01/13
Tracking is not as simple as other couriers. They send an email with a tracking hypertext in it.
22/01/13
Quick and efficient
22/01/13
No comment left by this customer.
22/01/13
Courier didn't collect on correct day (Tuesday). Told by them to rebook for Thursday, they tried to collect on Wednesday. Collected Thurs.
22/01/13
Early next day collection at good price. Great service!
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
I could not fault the service al all. It was very good at both ends of the service, collection and delivery.
22/01/13
No comment left by this customer.
22/01/13
Top Courier
22/01/13
realy good service first class well done
22/01/13
When completing quick quote the final cost is misleading, on my last two orders insurance made the final total much higher.
22/01/13
The quick quote provides a price based on the size / weight of the item in question going to a non remote location. The items value and if the postcode is classed as remote can make the price increase.
No comment left by this customer.
22/01/13
Great quick service.. Thanks
22/01/13
No comment left by this customer.
22/01/13
No improvement necessary, excellent service especially as we are in a remote area
22/01/13
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