We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,857 reviews.
No comment left by this customer.
26/02/13
thanks soooo much
26/02/13
No comment left by this customer.
26/02/13
Sometimes it would be realy great to actually speak to a real person rather than do it all online.
26/02/13
No comment left by this customer.
26/02/13
No comment left by this customer.
26/02/13
thank you so much. great service and prompt. I highly recommend parcel monkey
26/02/13
Thank you and it's great to see you will be recommending us.
Parcel still waiting to be collected after 4 days
26/02/13
Our Response: The order iin question was collected on February 20th and signed for by 'STAVES' at 15:16 on Thursday 21st February.
No comment left by this customer.
26/02/13
No comment left by this customer.
26/02/13
No comment left by this customer.
26/02/13
very efficient. Pick up on time, delivery on time. excellent price. Will definitely use it again.
26/02/13
maybe you could have an option to provide boxes and packaging to fit the specs of thepackage? - apart form that it is a great service.
26/02/13
Thank you for your suggestion but this is not an area we wish to get involved with.
Courier failed to collect the parcel on time thus it was delivered 1 day late. Noone acknowledges this and customer service appear to not c
26/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No comment left by this customer.
26/02/13
Thanks you did good
26/02/13
We are having problems obtaining customers mobile phone numbers,this slows up the dispatch.Cannot book without phone number.
26/02/13
No comment left by this customer.
26/02/13
No comment left by this customer.
26/02/13
Maybe offer some free **** as a competition prize? i like iPads but can't afford one. Parcel2go really suck ass in comparison to you. COYR!
26/02/13
We have run some competitions in the past and plan to do more in 2013. Thanks very much Ed for a great review and we think the same too ;-) Come on you Saints!!
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *excellent
26/02/13
No comment left by this customer.
26/02/13
No comment left by this customer.
26/02/13
No comment left by this customer.
26/02/13
easy to use and works well
26/02/13
Very easy to book.
26/02/13
No comment left by this customer.
26/02/13
Excellent service, I would use again and recommend to others. Thank you
26/02/13
Thank you and it's great to see you will be recommending us.
great, picked up on time, delivered next day on time, all at a reasonable cost.
26/02/13
No comment left by this customer.
26/02/13
Easy process, if anything the labels took a while before I could print them but that is not a big problem.
26/02/13
Labels are only sent following conformation from the couriers themselves which can cause a delay at times.
Very polite and quick pick up, speedy delivery, cheapest out there too, thank you
26/02/13
No comment left by this customer.
26/02/13
No comment left by this customer.
26/02/13
no driver arrived on the correct day for collection.. and was told driver did not call as no credit on his mobile no compensation offered
26/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No comment left by this customer.
26/02/13
No comment left by this customer.
26/02/13
No comment left by this customer.
26/02/13
No comment left by this customer.
26/02/13
items collected and delivered as and when stated very happy with this service and will defo be using again
26/02/13
Thanks very much.
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