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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
perfect in every way thanks will use again
17/01/13
No comment left by this customer.
17/01/13
No comment left by this customer.
17/01/13
Nice quick service, courier arrived on day as promised and delivered promptly
17/01/13
No comment left by this customer.
17/01/13
Your prices were excellent especially as another company quoted 2/3's more. Excellent. Box was damaged a bit but that wasn't your fault.
17/01/13
Parcel service very efficient - collection - delivery and tracking information excellant
17/01/13
No comment left by this customer.
17/01/13
I would like to be able to see that delivery has been made
17/01/13
Nightfreight are working on their tracking so we hope to bring you this later in the year.
Some postal terms were not fully explained such as with the different types of customs - made it difficult with the international shipping
17/01/13
very good and efficient service
17/01/13
No comment left by this customer.
17/01/13
Fast Delivery. Many thanks.
17/01/13
No comment left by this customer.
17/01/13
Add customer name to the list of collections due.
17/01/13
Good service
17/01/13
Keep up the good work
17/01/13
Delivery was 1 day late, but all in all satisfied
17/01/13
Thank you very much.
No comment left by this customer.
17/01/13
all delivered as per requirements and on time.
17/01/13
Ordering the transaction couldn't be easier, Collection and delivery couldn't have been have been better. Thankyou.
17/01/13
great courier service
17/01/13
great. fast and easy
17/01/13
great service and a
17/01/13
Parcel Was lost for 3 days
17/01/13
Our Response: Sorry to read the item was misplaced within the couriers network.
collection time window is too long, a text to estimate collection time would be preferable
17/01/13
Our Response: We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
where is my package ?
17/01/13
Phoned up first day picked up second day delivered third day Scotland ppp
17/01/13
No comment left by this customer.
17/01/13
No comment left by this customer.
17/01/13
No comment left by this customer.
17/01/13
No comment left by this customer.
17/01/13
No comment left by this customer.
17/01/13
very very best service
17/01/13
Very good service. No Hassle at all and very reliable. Would def use Parcel Monkey again and recommend to others.
17/01/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
17/01/13
Good service
17/01/13
carrier did not come on day indicated
17/01/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Punctual, on time.
17/01/13
Thank you for your service.
17/01/13
And thank you so much for booking with us.
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