We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
could have given the citylink reference number
23/02/13
no comment
23/02/13
no comment
23/02/13
Perfect!
23/02/13
The packing instructions are in the wrong place; should be first, then everything else! but you were superb! thanks
23/02/13
no comment
23/02/13
no comment
23/02/13
Just received an email saying to rebook a collection date. I did not receive any calls and was in the whole day waiting for collection!
23/02/13
Very helpfull and polite courier thank you
23/02/13
no comment
23/02/13
No comment left by this customer.
23/02/13
Courier came on schedule, delivered with no problems. Will use again!
23/02/13
Thank you very much.
very clear what I had to do and an efficient service.
23/02/13
no comment
23/02/13
no comment
23/02/13
sometimes printing a label is annoying. If the driver could supply one on pick up. That would be even easier
23/02/13
Excellent service, no problems at all
23/02/13
Excellent picked up and delivered when you said easy to print invoices
23/02/13
My parcel was broken in transit and a section was snapped off, I am currently awaiting a picture from the person I sent it to.
23/02/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team who will help you with your claim.
first class service +++++++++
23/02/13
no comment
23/02/13
Excellent service and reliable
23/02/13
No comment left by this customer.
23/02/13
great service, bargain price!!
23/02/13
It
no comment
23/02/13
no comment
23/02/13
no comment
23/02/13
no comment
23/02/13
Not received any feedback from my customer about the delivery or state of the box, but everything went well.
23/02/13
That's great news, cheers.
Service went smoothly, most impressed. Will use again.
23/02/13
very helpfull ,easy to navigate,tracking worked fantastic,will use again / recommend
23/02/13
Thank you and it's great to see you will be recommending us.
no comment
23/02/13
You indicated that the parcel would take 3/4 days --the customer is still waiting
23/02/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
Excellent service as usual.
23/02/13
Some idea of collection time would have been appreciated
23/02/13
Great service, very quick delivery!
23/02/13
no comment
23/02/13
always fantastic service A+++++++
22/02/13
The best!
22/02/13
no comment
22/02/13
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