We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
Fast, reliable and efficient service with no hassle and on the spot invoice.
08/03/13
No comment left by this customer.
08/03/13
No comment left by this customer.
08/03/13
No comment left by this customer.
08/03/13
There was some minor damage to paintwork on item. I appreciate item was heavy and awkward. Item must have fallen in transit
08/03/13
prompt service on pick up
08/03/13
No comment left by this customer.
08/03/13
superb service . easy to use .would definitely use again
08/03/13
No comment left by this customer.
08/03/13
Very impressive service
08/03/13
Very impressed with speed of collection and delivery.
08/03/13
Courier failed to deliver the parcel claiming the person was not in. They did not leave a card to say they had called. person was there
08/03/13
Service was good but could be even better if customer could have a rough idea of collection time. Even am or pm pick up would help.
08/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
stop taking two payments and deliver on time
08/03/13
I use them all the time, City link next day delivery fully tracked, you can't beat it, i have tried others, just not the same, great value.
08/03/13
Thank you very much.
No comment left by this customer.
08/03/13
great service
07/03/13
simple,easy service.one thing I'd say:could be good if courier could carry a shipment label with him,since sometimes senders want less hassl
07/03/13
no comment
07/03/13
no comment
07/03/13
no comment
07/03/13
Again, another fabulous service, many thanks xxx
07/03/13
And a big thank you for booking with us :-)
no complaints good service
07/03/13
We liked how your site took account of the size of our parcel and filtered the couriers unlike other sites! Well done!
07/03/13
Thanks very much.
quick, easy and value for money
07/03/13
First Class service from a first class company
07/03/13
No comment left by this customer.
07/03/13
No comment left by this customer.
07/03/13
Fantastic service, very pleased with prompt delivery
07/03/13
No comment left by this customer.
07/03/13
Excellent service and great value
07/03/13
fantastic service mr monkey
07/03/13
No comment left by this customer.
07/03/13
Only thing that would be an improvement would be to track when parcel was actually delivered. Otherwise very good and keen price.
07/03/13
Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
No comment left by this customer.
07/03/13
very happy!
07/03/13
No comment left by this customer.
07/03/13
The parcel was collected in time and we were very happy with the price.
07/03/13
Pickup and delivery as arranged - pre alerts and labels fine, all 100%
07/03/13
A+ servic. Spot on
07/03/13
