We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
No comment left by this customer.
19/02/13
speedy and timely
19/02/13
No comment left by this customer.
19/02/13
Excellent fast service.
19/02/13
No comment left by this customer.
19/02/13
Service always excellent.
19/02/13
you wont confirm if the parcel was delivered! what was the point?
19/02/13
No comment left by this customer.
19/02/13
No comment left by this customer.
19/02/13
i received two speaker wich was badly damaged, this would be the third time the same driver have delivered goods damaged.
19/02/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
19/02/13
No comment left by this customer.
19/02/13
No comment left by this customer.
19/02/13
No comment left by this customer.
19/02/13
narrow down the collection time to (round about) 3 hours!!
19/02/13
Really good service. Will use again.
19/02/13
No comment left by this customer.
19/02/13
easy to book and efficient pick up service
19/02/13
No comment left by this customer.
19/02/13
Quick, and cheap. Would use again
19/02/13
No comment left by this customer.
19/02/13
No comment left by this customer.
19/02/13
Excellent. Picked up as stated and delivered promptly to Australia for much less than the PO's 3 month service!!
19/02/13
It's great to see you are so pleased with our own International service :-)
no comment
19/02/13
no comment
19/02/13
stop hassling me for feedback on EVERY collection
19/02/13
Our Response: You don't have to leave a comment if you don't want to.
no comment
19/02/13
no comment
19/02/13
no comment
19/02/13
no comment
19/02/13
packet went missing and still is missing. very disappointed wont be using again
19/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them. Please contact our support team and you will be refunded for this.
no comment
19/02/13
Picked up Wednesday in the uk. Delivered the following Tuesday to southern France. Excellent service. Will definitely use again.
19/02/13
It's great to see you are so pleased with our own International service :-)
No comment left by this customer.
19/02/13
Parcel was collected 3 days late when it was booked for next day delivery
19/02/13
Our Response: Please accept our apologies for this. Rest assured we will speak to the courier concerned.
I have yet to hear back after making a claim over 2 weeks ago for a parcel that did not get picked up (having booked next day guaranteed)
19/02/13
Our Response: I can't find a record of you booking a guaranteed service with us. All guaranteed services relate to the delivery side of the service as explained at the time of booking.
collection and deliveries on time... thanks
19/02/13
Your said u was collecting on Tuesday but came Wednesday
19/02/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Great Service
19/02/13
spot on
19/02/13
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