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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
No comment left by this customer.
20/01/13
No comment left by this customer.
20/01/13
Could do with estimated pick up times and drop off times as your waiting around all day for pickup.
20/01/13
Great service and will use again
20/01/13
No comment left by this customer.
20/01/13
Very efficient - would definitely use this service again
20/01/13
smooth easy transaction. Parcel collection and delivery as stated on time.
20/01/13
alwAYS A GREAT SERVICE
20/01/13
Collected late afternoon and delivered first thing the next day - what more could I ask. Thanks for an excellent service.
20/01/13
Driver never showed up on collection date!!! Claimed nobody was home but clearly never bothered looking
20/01/13
Our Response: I am sorry to read that and we will have a word with them.
No comment left by this customer.
20/01/13
Item in pieces when customer collected it..! Courier have been contacted, and sending separate complaint to yourselves.
20/01/13
Our Response: Sorry to read the item was damaged in transit. As you have already contacted our support team they will help you start a claim.
No comment left by this customer.
20/01/13
Yet another van driver. We had the same driver for 2 years and we knew the time he would arrive. What we need for our business
20/01/13
Our Response: The couriers drivers do not work for us.
Excellent service and on time as usual. Thank you
20/01/13
Uk to Finland in 4 days fully insured for £33 is very good in my book...well done and thanks
20/01/13
great service again
20/01/13
All good as normal. All parcels arrived at correct places.
20/01/13
Prices could be better. Always compare with parcel2go
20/01/13
great service
20/01/13
No comment left by this customer.
20/01/13
No comment left by this customer.
20/01/13
It all seems to have arrived so thank you!
20/01/13
Nothing to add a very easy to use and professional service
20/01/13
Prompt and friendly driver. Would liki smaller time scale ie morning or afternoon.
20/01/13
very good ,i will use you for all my parcels from my website ..thanks steve
20/01/13
Thank's very much Steve.
Courier didn't knock the door, despite taking the day off work to wait for collection. Poor effort
20/01/13
No comment left by this customer.
20/01/13
No comment left by this customer.
20/01/13
Disappointed that Nightfreight didn't collect on a Monday, but they delivered as promised
20/01/13
Great service as usual - prompt collection & friendly drivers
20/01/13
First time we have used a courier service and it worked perfectly...thank you.
20/01/13
Thank's very much for making your first booking with us.
Everything went perfectly thank you
20/01/13
No comment left by this customer.
20/01/13
On time collection and delivery. Great tracking on website - great website full stop.
20/01/13
Excellent Service Again A++++++++++++++
20/01/13
excellent recieved 35kg item next working day and very good price, ill def use again
20/01/13
Fantastic news, Thanks very much.
No comment left by this customer.
20/01/13
All orders before christmas were messed up by Courier mainly due to failed collections causing a lot of inconvenience
20/01/13
Our Response: And how did this one go please??
collected parcel when they said they would very good service
20/01/13
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