We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,281 reviews.
Good overall, but said next day delivery which wasn't actually the case once I'd paid and booked.
01/03/13
Easy to use website. Parcel always collected when stated
01/03/13
No comment left by this customer.
01/03/13
No comment left by this customer.
01/03/13
Picked up same day and delivered on time all for less than it would cost to post it 1st Class Royal Mail! Excellent, will use again.
01/03/13
would be good to be able to pay with paypal
01/03/13
Certainly no issues with the collection of goods, simple and striaght forward booking in system.
01/03/13
Our Response: So it should have been 5 stars then!! ;-)
This time everything worked out great, thanks Monkey
01/03/13
Great service as always :)
01/03/13
No comment left by this customer.
01/03/13
No comment left by this customer.
01/03/13
Good website and very efficient service.
01/03/13
No comment left by this customer.
01/03/13
Perfect. Does what it says on the tin. Will use again
01/03/13
Fantastic service. No effort required on my part, just completed on line form and the rest was done for me.
01/03/13
An easy way to send parcels! Thanks!
01/03/13
No comment left by this customer.
01/03/13
No comment left by this customer.
01/03/13
Hi, my 1st time using PM, and so much better having a parcel picked up and no queuing at the PO. And delivered within 2 day. Excellent 5*
01/03/13
Thank's very much for making your first booking with us.
Perfect
01/03/13
good service
01/03/13
excellent service,package arrived quickly with no problems. thank you.no
01/03/13
No comment left by this customer.
01/03/13
No comment left by this customer.
01/03/13
I missed the driver doing the school run, he guessed that's why I wasn't home and called back, really impressed!!
01/03/13
Fantastic news, Thanks very much.
No comment left by this customer.
01/03/13
No comment left by this customer.
01/03/13
No comment left by this customer.
01/03/13
Shocking service!
01/03/13
Our Response: Why? Both items you sent last week have arrived quickly at their International destinations.
i found the price and service very good indeed,i will be useing you again for my parcels and will recommend you to my friends .thanks.john.
01/03/13
Thank you John and it's great to see you will be recommending us.
the collection driver failed to collect and left a card, despite the fact somebody was clearly in!!!
01/03/13
Our Response: So they went to the effort of writing a card while you were there??
No comment left by this customer.
01/03/13
No comment left by this customer.
01/03/13
nice one came on time nice service
01/03/13
Top marks!!!
28/02/13
Swift and reliable
28/02/13
The driver who pick up and delivers my parcels is first class. Very pleasant and helpfull.
28/02/13
We always advise our customers to get to know their local driver as they will often work around your needs.
No problems - Would definitely use again
28/02/13
No comment left by this customer.
28/02/13
very happy with service would use again
28/02/13
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