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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
Easy to use and good value. Excellent service.
21/01/13
No comment left by this customer.
21/01/13
Absolutely brilliant will never go else where again !!! Thanks very much and definitely cost affective thank you !!
21/01/13
Thank you very much.
No comment left by this customer.
21/01/13
Wonderful value for money and simple. An iPhone app would be the only thing extra I could want.
21/01/13
We hope to bring this, alongside other development projects, later in 2013.
Fantastic service at a great price.
21/01/13
No comment left by this customer.
21/01/13
Nothing to add really, cheerful guy came and collected parcel. It was there next evening just as you promised. Will certainly use you again
21/01/13
Excellent service, many many thanks
21/01/13
easy to deal with
21/01/13
a tracking reference would have been useful. I have no idea if the parcel has arrived.
21/01/13
Nightfreight are working on their tracking technology so we hope to bring this to you very soon.
Excellent service. The parcel was picked up and delivered to my niece in Italy in 3 days. Will definitely be using the service agaun
21/01/13
hassle free - quick - value for money
21/01/13
My parcels always seem to go missing with parcel force, and I have to chase them up.
21/01/13
Collected as stated. Polite courier. One package delivered next day, 2nd the day after. All round good.
21/01/13
Paid for next day delivery on Monday, didn't collect until wed or thurs
21/01/13
No comment left by this customer.
21/01/13
No comment left by this customer.
21/01/13
Courier didn't turn up on the specified day - apparently he'd run out of time. Caused great deal of stress waiting for him
21/01/13
No comment left by this customer.
21/01/13
No comment left by this customer.
21/01/13
Although the website and service are very good it would be great if you could offer some reasonable services which offer collection slots
21/01/13
courier service have failed twice to collect parcel & lied about coming
21/01/13
No comment left by this customer.
21/01/13
3 parcels collected one day (parcelforce, they brought the labels too) and delivered the next - excellent service
21/01/13
No comment left by this customer.
21/01/13
Excellant service, highly recommended.
21/01/13
Brilliant service well done, would use again
21/01/13
No comment left by this customer.
21/01/13
Rebooked collection 3 times and nobody showed up all day. Very poor.
21/01/13
No comment left by this customer.
21/01/13
Was very pleased with the service.
21/01/13
Thanks very much.
No comment left by this customer.
21/01/13
I was very impressed-one element which could be improved is the consistancy of the mailings - e.g.print label, don't print label (ParcelForc
21/01/13
Collected on time, delivered on time & unharmed - job done!
21/01/13
thank you, really great company, dont know what we can do without you!
21/01/13
Parcel was collected on the day stated and arrived safely at it's destination in Germany 2 days later. Excellent service
21/01/13
Love using Parcel Monkey, so reliable and reasonable.
21/01/13
It's great to see you are so pleased with our website / own International service :-)
great service, easy to use
21/01/13
No comment left by this customer.
21/01/13
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