We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,281 reviews.
no comment
27/02/13
no comment
27/02/13
excellent service
27/02/13
no comment
27/02/13
Fab, no problems at all, will def use time again.
27/02/13
fast cheap and very impressive communications via email.
27/02/13
well done nice job
27/02/13
No comment left by this customer.
27/02/13
It is good price,delivery man very fine he expl. all my qwestions.I hope this parcel willl be on time in China
27/02/13
We hope so too and It's great to see you are so pleased with our own International service :-)
No comment left by this customer.
27/02/13
No comment left by this customer.
27/02/13
No comment left by this customer.
27/02/13
Excellent service from the ordering to the delivery of the packages
27/02/13
No comment left by this customer.
27/02/13
No comment left by this customer.
27/02/13
No comment left by this customer.
27/02/13
As always, very efficient, reliable with reasonable prices- thanks
27/02/13
I don't have my parcel and it was supposed to be delivered yesterday!!
27/02/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
Parcel collected next morning as arranged without any problem
27/02/13
Fantastic Service Thanks you
27/02/13
No comment left by this customer.
27/02/13
picked up the parcel when said they would and it was there next day, couldn't ask for better :)
27/02/13
Quick and easy service
27/02/13
good service - an am or pm call would have been helpful but apart from that all find
27/02/13
Great service - very easy and very efficient - definitely use you again
27/02/13
No comment left by this customer.
27/02/13
No comment left by this customer.
27/02/13
none
27/02/13
pickup not on day specified - delivery 4 days later that specified - had to call 5 different nightfreight numbers
27/02/13
Our Response: Sorry about that but if you had contacted our dedicated online support team via your account they would have resolved this issue for you.
No comment left by this customer.
27/02/13
No comment left by this customer.
27/02/13
perfect fast service and no need to travel to the post office. I will be a regular user.
27/02/13
It's great to see you are so pleased with our own International service :-)
Great service as always Thankyou
27/02/13
No comment left by this customer.
27/02/13
No comment left by this customer.
27/02/13
Parcel arrived on time customer was unavailable, new delivery was arranged, item was delivered successfully. Tracking good. Customer happy.
27/02/13
Fantastic news!!
No comment left by this customer.
27/02/13
No comment left by this customer.
27/02/13
Very reliable and great value - will be using again
27/02/13
No comment left by this customer.
27/02/13
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