-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
collected promptly and delivered on time Thank you
16/01/13
Thanks very much.
Easy and straightforward at the right price.
16/01/13
Paid for a collection and told my customer item would be with them next day, but the courier didn't turn up until the next day.
16/01/13
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection and we will speak with them.
No comment left by this customer.
16/01/13
No comment left by this customer.
16/01/13
The service was excellent, easy to use, was delivered as promised and was easy to track
16/01/13
Thank you very much.
Extremely happy with the service that parcel monkey gave me with sending an international package to Australia, will happily use you again
16/01/13
It's great to see you are so pleased with our own International service :-)
No comment left by this customer.
16/01/13
No comment left by this customer.
16/01/13
would definately recommend to others, excellent service.
16/01/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
16/01/13
very good
16/01/13
No comment left by this customer.
16/01/13
No comment left by this customer.
16/01/13
No comment left by this customer.
16/01/13
collecting driver very polite and helpfull. parcel delivered 500+ miles away within 36 hours. well satisfied.
16/01/13
Thanks very much.
No Space Here! More space should be allowed for collection instructions and feedback. And contact details on website would be nice.
16/01/13
Efficient service. Tracking very useful. Driver to time. Could plan day without worry. Would definitely use again.
16/01/13
Brilliant!!
No comment left by this customer.
16/01/13
We had to take parcel to main office has you never collected on the day you said you would ,we wasted a day waiting in for you.
16/01/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
No comment left by this customer.
16/01/13
No comment left by this customer.
15/01/13
No comment left by this customer.
15/01/13
Excellent service
15/01/13
very pleased thank you
15/01/13
I found my service reasonably priced but when I wanted to post another parcel only 1kg it cost the same lower prices for smaller pkts please
15/01/13
That's because the service selected has a weight band where all items within are charged the same.
Extremely pleased from pick up to delivery. Thanks.
15/01/13
No comment left by this customer.
15/01/13
Would help having VAT first or highlighted as always quote wrong price to buyer for Postage.
15/01/13
The VAT price is displayed beneath the non VAT price.
No comment left by this customer.
15/01/13
No comment left by this customer.
15/01/13
No comment left by this customer.
15/01/13
Used your service to get some things to my son in Uni arrived as expected and now you've got a new customer thanks
15/01/13
Thank's very much for making your first booking with us and it's great to see you will be coming back again soon.
Great service. Thanks.
15/01/13
I still can not print the label, have tried to get help. There is no option to print from the LABEL web page. I have to get driver to
15/01/13
Our Response: I am sorry you can't print the label but it must be an issue with your PC / printer.
No comment left by this customer.
15/01/13
Excellent price, excellent service and happy staff.
15/01/13
No comment left by this customer.
15/01/13
No comment left by this customer.
15/01/13
just like other feedback i read am or pm would be great save waiting in all day.i am going to recommend you to my friends and family
15/01/13
We hope to bring you this later in 2013 and thank you for recommending us :-)
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more